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Kindle Fire HD charging issues


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Showing 1-7 of 7 posts in this discussion
Initial post: 29 May 2014 22:49:34 BDT
Hey guys,

I have just purchased a kindle fire HD refurbished and I am running into an issue quite quickly.
I am not able to use my kindle while charging at all without the battery percentage going down.

From some time googling I have not found anyone else with the same problem as me so I am assuming this is a defect? I have tried a different cable (phone one) and different chargers (iphone one and blackberry) and the result is the same with all of them.

I have managed to download and install a Battery Monitor which is telling me that my Kindle is charging only by about 60Ma when plugged in and idle (screen on obviously).
This, again, does not sound right.

Can anyone please let me know if this behavior is normal or if I should consider returning this tablet instead?

Thank you in advance, much appreciated.

Image link for battery monitor screenshot: http://i.cubeupload.com/R2ECGr.png

Posted on 29 May 2014 22:57:53 BDT
Why not give exactly the same facts to the company that sold you the refurbished product and ask them what they suggest? I presume they will either give an alternative unit or a refund.

Posted on 29 May 2014 23:20:06 BDT
Thanks for the reply, I have just sent a message to the company that sold the Kindle to me and I am awaiting their reply.
Can any Kindle fire HD owners shed more light onto whether this is normal or not please?

Thank you,

Jorian

Posted on 29 Aug 2014 04:02:48 BDT
Emma jones says:
I have the same problem. I have contacted customer service and looked for other people with the same thing. No one can help me. If you find out how to fix it, can you tell me?

In reply to an earlier post on 29 Aug 2014 04:05:49 BDT
Emma jones says:
My email is EmmaELJ2001@gmail.com

In reply to an earlier post on 29 Aug 2014 07:10:56 BDT
ChrisJ says:
PLEASE delete your email from this VERY public forum, before you receive lots of people offering to help you for LOTS of money and various other scams...

Posted on 29 Aug 2014 20:29:49 BDT
Doctor9fan says:
What type of charger are you using - the official Amazon one or a 3rd party?
I only had that problem with one of my chargers, the others were fine.
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Discussion in:  kindle discussion forum
Participants:  5
Total posts:  7
Initial post:  29 May 2014
Latest post:  29 Aug 2014

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