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kindle keyboard requiring hard reboot each time


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Showing 1-5 of 5 posts in this discussion
Initial post: 1 Feb 2014 09:44:58 GMT
I've got a kindle keyboard, I've had for about 2 + years and never had an issue with it but over the last few days it has suddenly refused to turn on by the slide button. For me to get to work I have to hard reset it each time.

As a precaution I've taken all books off it and even reset it to factory defaults buy it's still doing it. Any ideas how to fix it ?

In reply to an earlier post on 1 Feb 2014 10:33:05 GMT
Denis Powell says:
The only other thing I can suggest is that you plug it into your Computer for a while. A Reset to Factory Defaults should have cured it.

If it persists, contact Customer Services. They may offer a replacement at a reduced cost.

In reply to an earlier post on 1 Feb 2014 11:18:00 GMT
[Deleted by the author on 2 Sep 2014 19:56:22 BDT]

Posted on 1 Feb 2014 12:42:54 GMT
Thanks guys. The power slide works perfectly (normally). Once the kindle is working its grand. I can put it into sleep mode and restart no hassle, but if I leave "off" for any prolonged period of time then the kindle becomes non responsive. Then I've to hard reset it to get it to work.

Thankfully I've just discovered I've had my kindle insured by the shop I bought it from andits still under that cover so I'm going to try there as a first point of contact re: replacement.

Posted on 2 Feb 2014 14:36:19 GMT
Daphne says:
do you have the latest software installed? if not you can download it from here
http://www.amazon.co.uk/gp/help/customer/display.html/ref=help_search_1-1?ie=UTF8&nodeId=200529700&qid=1391351743&sr=1-1
this can fix quite a few issues
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Discussion in:  kindle discussion forum
Participants:  4
Total posts:  5
Initial post:  1 Feb 2014
Latest post:  2 Feb 2014

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