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Customer Discussions > kindle discussion forum

my kindle keeps freezing


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Showing 1-3 of 3 posts in this discussion
Initial post: 31 Dec 2013 15:56:37 GMT
Diane Jones says:
My kindle freezes all the time

In reply to an earlier post on 31 Dec 2013 16:02:19 GMT
Denis Powell says:
Which Kindle? If it's a Keyboard Kindle, how many books do you have on it. If it's thousands that could easily be your problem

If you think it's faulty, click on Help at the top of this page, then the orange Contact Us button. Answer a few questions an select the Telephone option. Customer Services will phone you within a minute.

Posted on 1 Jan 2014 13:59:34 GMT
Caryl576 says:
or if it's always freezing on the same book but is ok on others try deleting it from the device and re-downloading it as it could be a corrupt file issue
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This discussion

Discussion in:  kindle discussion forum
Participants:  3
Total posts:  3
Initial post:  31 Dec 2013
Latest post:  1 Jan 2014

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