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frozen kindle

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Showing 1-25 of 26 posts in this discussion
Initial post: 2 Mar 2012 09:19:16 GMT
Ian Jackson says:
how do unfreeze my kindle. did it once before but forgot how!

In reply to an earlier post on 2 Mar 2012 10:04:10 GMT
DaveyH says:
Activate the power switch (either slide across or press in) for a slow count of 20 - leave your Kindle to 'wake itself up'.

Posted on 2 Mar 2012 11:27:16 GMT
Ferret says:
It will often unfreeze if you just leave it alone for a while, but a reset never does any harm (except that you may need to reset the time afterwards).

Posted on 2 Mar 2012 11:52:37 GMT
walrus says:
and don't forget to do a "sync & check"

In reply to an earlier post on 2 Mar 2012 14:46:33 GMT
Many thanks for this info. My Kindle just froze and so did I lol.Its working ok now thanks to your post.

Posted on 29 May 2012 22:43:03 BDT
J. Staff says:
How do I reset a frozen Kindle?

In reply to an earlier post on 29 May 2012 22:53:47 BDT
Denis Powell says:
J Staff, the exact method depends on which Kindle you have, but a restart involves holding the the power switch to the "On" position for at least 20 seconds. Then leave it to do it's thing and don't press any buttons. Initially the screen will go blank, followed a little later by the progress bar and then the Home screen which will look, at first, as if you've lost all your books. Be patient because it's only gathering data. Eventually, when all your books show you should be back to normal.

Don't confuse a restart with a reset if you have the Touch and look in the Settings Menu. Selecting a Reset there will revert your Kindle to the original factory state and delete your books.

In reply to an earlier post on 5 Aug 2012 11:27:27 BDT
my kindle just has the picture of someone reading under a tree and all it says is "wait a moment while your kindle starts up". it has been like this for thee days.

In reply to an earlier post on 5 Aug 2012 11:36:38 BDT
Kelp Bed says:
Try the restart posted by Denis, above..

Posted on 5 Aug 2012 17:28:51 BDT
my kindle not touch screen has frozen and is stuck on ON half the screen is the list of of my books the other half is a distaughted picture from my screen saver PLEASE someone help i go on my hols tomorrow

Posted on 6 Aug 2012 11:07:09 BDT
I have done this but the mixed frozen screen is the same! I am so fed up, in Rhodes with no reading material as a result :(

Posted on 27 Oct 2012 14:34:30 BDT
S. Delves says:
my kindle touch has frozen on the screensaver and I have tried holding the on switch to no avail! What else can I do?

Posted on 17 Jan 2013 18:23:31 GMT
Brilliant - the reset worked the third time over two days! I say if it doesn't work the first time leave for a day like I did - charge fully and try again - leave and try again! I was on the last chapter and it froze! The last time it happened I was on hols and had to scrounge a book - mine does it when I leave it too long before re-charge.

In reply to an earlier post on 30 Jan 2013 19:12:45 GMT
mitzi goya says:
Hello, Thank You SO much for your advice! I have a brand new Kindle Paperwhite that froze up, and I was getting really frustrated and sad. Hope yours continues to function well!

In reply to an earlier post on 2 Feb 2013 19:24:55 GMT
Mary says:
thanks! mine has been frozen for two days, i tried everything but this was the only one that worked!

In reply to an earlier post on 3 Feb 2013 16:40:40 GMT
Good luck to you..... Mine has frozen and can't be restarted!

Posted on 4 Feb 2013 11:55:04 GMT
Mine is frozen on the cover page with the message " slide and release the power switch to wake"
Nothing happens at all and it will not even re charge. The light does not come on either. Have tried all of the above and NOTHING"
I too am on holiday and was halfway through a great book! Any ideas anyone?
Thanks. Paul.

Posted on 4 Feb 2013 12:08:38 GMT
C. J. Tyler says:
My Kindle Fire was working perfectly until yesterday. Suddenly it needed to be disconnected from wifi before starting a new task on the internet. Today it won't boot. It just cycles through the boot sequence. It can be unlocked but won't do anything after that. Eventually, whatever you do (or even if you do nothing) it just stops and restarts again. I can't even do a factory reset and connecting to the pc through usb makes no difference. The battery is fully charged.

Posted on 16 Feb 2013 21:28:41 GMT
I have a kindle (not touch/fire) no idea what type but its completely frozen on the screen saver which also looks screwed and blurred have tried holding the button in bottom for well over 30 secs and tried home button too.... Nothing... Please can anyone help me its the last preset my hubby bought me I'm desperate for it to work!!

Posted on 24 Jun 2013 19:26:22 BDT
jasah says:
My kindle froze on holiday but on advice held the button for 20 sec's and this did the trick, but now that I am home and bought a book to download it will not download. Any suggestions?

In reply to an earlier post on 17 Aug 2013 17:00:02 BDT
Thank you it worked

Posted on 19 Aug 2013 13:13:45 BDT
I am trying to restart mine but it just gets halfway along the loading bit (bar up the tree) and loops back to start again?

In reply to an earlier post on 2 Jan 2014 22:16:02 GMT
I tried holding the switch down for 20 secs several times to no avail, then I plugged the unit into a phone charger, and when the charge light lit up, I was able to power it back up via the on off switch. A random solution, but it worked.

In reply to an earlier post on 23 Jun 2015 19:57:23 BDT
maggie says:
Mags says: Thanks for the tip, it worked first time. I thought I had lost all my books!

In reply to an earlier post on 12 Oct 2015 16:47:21 BDT
P. J. Othick says:
Ive tried the 20 second restart but it is still frozen on the home page. Any ideas guys?
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Discussion in:  kindle discussion forum
Participants:  25
Total posts:  26
Initial post:  2 Mar 2012
Latest post:  12 Oct 2015

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