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problems down loading again


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Initial post: 12 May 2014 12:26:44 BDT
Val says:
I have had ongoing problems loading books to my Kindle. I have done everything suggested to clear the problem which, on reflection seemed to start when my son shared books with me.
Recently I downloaded 3 Terry Goodkind- The Sword of Truth no problems that I could see on a quick glance through so I downloaded the another two prior to going away. Only to find I was back to the same old problem of having spurious letters and lines superimposed. . Kindle and the bin seem to now have an increasing affinity.

In reply to an earlier post on 12 May 2014 12:31:40 BDT
Damaskcat says:
Why not contact Amazon about it?

When you say your son shared books with you do you mean his Kindle and yours are registered to different amazon accounts? If they are then that is where your problems have come from. Books can only be read on devices registered to the Amazon account which purchased the books.

In reply to an earlier post on 12 May 2014 14:29:24 BDT
essercizi says:
As Damaskcat says, registering two Kindle to the same account lets you share books, but they'll only be downloaded to one specific Kindle initially, and will be in the archive on the other one. But "spurious letters and lines superimposed" sounds worrying, and wouldn't be caused by using the same (or diffferent) registrations. Unless of course you're referring to the highlighting and/or notes facility, it sounds like your Kindle is definitely unwell! Try a reset first of all (hold the power switch for at least 20 seconds then leave it to restart), and see if that corrects it, otherwise it could be a hardware or screen fault. It's best to contact Amazon CS who should be able to sort you ought, whatever the problem is - click "help" on any amazon page then "contact us". Asking them to ring you is the quickest and easiest way.

Posted on 15 May 2014 14:54:02 BDT
Val says:
Thank you for your advice. Should mention they were free books (as in free to everyone and not from Amazon). Even so I have now deleted. I have also done as you suggested Thanks to all.
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Discussion in:  kindle discussion forum
Participants:  3
Total posts:  4
Initial post:  12 May 2014
Latest post:  15 May 2014

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