Customer Discussions > kindle discussion forum

Amazon cloud drive keeps showing empty on my Kindle Fire HD


Sort: Oldest first | Newest first
Showing 1-4 of 4 posts in this discussion
Initial post: 18 Jun 2014 14:10:15 BDT
I have a KF and use the Music cloud drive all the time . Recently I have found the cloud library keeps showing as empty ( when I know there to be lots of tracks ) . It only starts to repopulate when I use a link for a song on the carousel that takes me into the library and this seems to trigger it to load the cloud songs into the library I can see. Next time I turn on the same thing happens. I've had it for 12m and only had this in last week. Is it a coincidence Ive also now got a Paprerwihte and this accesses the cloud as well ?

Posted on 18 Jun 2014 21:13:57 BDT
kj goddard says:
I have a kindle fire that for the last 2-3 days has been showing my cloud music is empty. Just emailed them and their reply was have you tried pressing the Music button on the home screen to listen to any downloaded music. Damn I wish i.d thought of that i.ve only had my kindle for 2 years.

In reply to an earlier post on 18 Jun 2014 22:26:10 BDT
Exactly. I mean is there another way to access my music ?

In reply to an earlier post on 19 Jun 2014 07:07:47 BDT
Denis Powell says:
Have you tried the usual fixes of a Restart or a de-register, re-register?
‹ Previous 1 Next ›
[Add comment]
Add your own message to the discussion
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Prompts for sign-in
 


Recent discussions in the kindle discussion forum

Discussion Replies Latest Post
Announcement
NEWS: Kindle Paperwhite Software Update 5.4.5
84 5 days ago
Announcement
NEWS: Kindle Paperwhite Previous Generation Software Update Version 5.4.4
269 20 days ago
Announcement
NEWS: Kindle Paperwhite Software Update Version 5.4.3
188 26 Jul 2014
Announcement
Kindle Paperwhite Software Update Version 5.4.2
359 13 Jun 2014
Announcement
Kindle Paperwhite (Previous Generation) Software Update Version 5.3.9
58 6 Jul 2014
Announcement
Introducing the all-new Kindle Fire HDX Tablets
551 9 days ago
Announcement
The all-new Kindle Paperwhite - the ultimate device for reading!
1022 7 days ago
Announcement
NEWS: Kindle Touch Software Update Version 5.3.7
87 29 Jun 2014
Announcement
NEWS: Kindle Paperwhite Update Version 5.3.6
101 25 Apr 2014
Announcement
New Kindle Help Forum Now Available
0 5 Jun 2013
Announcement
NEWS: Kindle Paperwhite Update version 5.3.5
62 6 Aug 2013
Announcement
Important Announcement from Amazon
697 14 days ago
 

This discussion

Discussion in:  kindle discussion forum
Participants:  3
Total posts:  4
Initial post:  18 Jun 2014
Latest post:  19 Jun 2014

New! Receive e-mail when new posts are made.
Tracked by 1 customer

Search Customer Discussions