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Kindle Fire HD Keyboard Issues

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Showing 1-25 of 65 posts in this discussion
Initial post: 27 Oct 2012 00:13:53 BDT
Michaella says:
So, I got my new Kindle Fire HD yesterday, but now the keyboard has started to go funny. I'll be typing on the onscreen keyboard and it'll just start entering random letters. I'll hit delete and instead it'll enter more random letters. Anybody else got this issue?

In reply to an earlier post on 27 Oct 2012 15:54:11 BDT
L. Grant says:
Yep I'm on my third hd (don't ask) and I still have the very same issues. Is there a bad batch?

In reply to an earlier post on 27 Oct 2012 15:56:46 BDT
[Deleted by the author on 13 Mar 2013 10:56:53 GMT]

Posted on 1 Nov 2012 05:19:10 GMT
im in us and the same is happening to me!

In reply to an earlier post on 1 Nov 2012 17:48:51 GMT
L. Grant says:
I did what Teh Zoon said and it worked superb. Thanks

Posted on 2 Nov 2012 01:17:40 GMT
tried factory reset, did not work, i get this... oi wanyt tirop screuavm it should be i want to scream!

Posted on 2 Nov 2012 12:47:31 GMT
J. Bell says:
How do you do a factory reset? Am having same keyboard issue.

In reply to an earlier post on 2 Nov 2012 12:53:26 GMT
A. Dietz says:
Swipe down from the top to access the menu bar, tap More, tap Device, tap Reset to Factory Defaults. This will delete all of the content on your Kindle Fire and deregister it, so you'll have to download everything all over again.

In reply to an earlier post on 2 Nov 2012 13:03:01 GMT
J. Bell says:
How do I do a factory reset?

In reply to an earlier post on 2 Nov 2012 13:10:19 GMT
Damaskcat says:
See the post above yours :-)

In reply to an earlier post on 2 Nov 2012 13:16:49 GMT
J. Bell says:
Many thanks. Just starting up so nothing downloaded yet!

In reply to an earlier post on 3 Nov 2012 01:04:16 GMT
call customer service they have to send me a new one. spent 1 hour on phone and couldnt fix it so they have to replace it with a new one!

Posted on 28 Nov 2012 20:44:29 GMT
Last edited by the author on 28 Nov 2012 20:52:07 GMT
gary says:
when my kindle fire hd is turned on it randomley selects pages,it even went in to my amazon account and reordered an item. I have done all resets and still the same,a replacement is on the way,any one else had this problem.

In reply to an earlier post on 28 Nov 2012 20:53:44 GMT
L. Grant says:
nope, haven't had that problem. Mine's been fine and I'm loving it. The only thing I did notice is that it doesn't work well when it's charging, a minor irritation which just means I have to charge overnight. But other than that everything is good. Battery life could be a bit better, so if anyone knows how to improve that I'd be grateful to know.

Posted on 12 Dec 2012 01:22:38 GMT
I've just started to have this issue right now. All seems fine for a few minutes after restarting, but as soon as I begin to type it all goes wrong.

In reply to an earlier post on 12 Dec 2012 02:12:33 GMT
im on my third kindle fire hd now and havent had any problem after the first two. they are really great about replacing them.

Posted on 25 Dec 2012 12:05:11 GMT
Last edited by the author on 25 Dec 2012 12:06:21 GMT
Aly2shoes says:
My friends is the same but unplug the charger and it works perfectly.

Posted on 31 Dec 2012 00:02:45 GMT
Caroline says:
I am having the same issue. Typing random letters when I am charging. Waiting for Mr Amazon to call back to see if he can fix it!

In reply to an earlier post on 31 Dec 2012 00:27:39 GMT
J. Bell says:
Do a factory re-set in settings. Power off and on. This will fix it but you will lose any downloads you've already made.

Posted on 4 Jan 2013 20:25:56 GMT
kip_ pink says:
I noticed the same but only when it's on charge. once it's been unplugged it works fine. Does anyone know how to turn off the words above the keyboard, when I'm typing it never puts what word I want I have to tap the word. if I'm spelling a word properly it puts something random. i've turned off the predictive typing in the keyboard settings but it's still doing it. any ideas welcome.

In reply to an earlier post on 6 Jan 2013 16:20:02 GMT
Pete2013 says:
I would like to know the answer to this as well - for some reason the Kindle Fire HD demo model in Waterstones Northallerton doesn't have this strip of words about the keyboard. Neither does do you get to the languages and keyboard settings by holding down the space bar - there would appear to different versions of keyboard?

In reply to an earlier post on 6 Jan 2013 17:00:17 GMT
Denis Powell says:
Peter, it's probably because the demonstration model doesn't have the latest update.

Posted on 17 Jan 2013 09:57:47 GMT
Rhi says:
I have a problem of whenever I enter my email address to sign in to things, the sites all say invalid email address, but it works on my iPhone and laptop! Anyone else having this problem?

Posted on 17 Jan 2013 10:59:47 GMT
M C says:
My daughter's kindle gave her a shock, (electric/staticky sort) and now the keyboard cursor wont move on when searching within websites ie. I type the first letter of a word, it appears with the cursor still flashing underneath and when I type the next letter it replaces the first. If I tap just after the letter I've just typed the cursor moves on but obviously that's rather annoying and time consuming. The predictive words flash up and vanish instantly. The keyboard works fine for writing notes in books just not online. Thought I'd post this here first to see if anyone else had this particular problem but am goin to contact Amazon anyways.

In reply to an earlier post on 17 Jan 2013 11:15:21 GMT
Phil says:
Yes..lots of people seem to be getting this problem recently, including me. I am waiting to see if they come up with a solution. There are other recent posts about it...this being one of them....
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Discussion in:  kindle discussion forum
Participants:  42
Total posts:  65
Initial post:  27 Oct 2012
Latest post:  9 days ago

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