(What are Customer Discussions?)
Customer Discussions > kindle discussion forum

books not appearing on kindle


Sort: Oldest first | Newest first
Showing 1-13 of 13 posts in this discussion
Initial post: 24 Jun 2012 20:58:25 BDT
julieg says:
i ve download several bks from ama.through whisp..down loads to pc
Report abuse
Do you think this post adds to the discussion?  Yes No
Posted on 24 Jun 2012 21:02:20 BDT
Creepy Lil' Sister says:
When you buy a book under the one click there is a box where you say which device you want it sent to. For the books you have already bought go to the manage my kindle page beside each book there will be a drop down menu allowing you to send it to other devices registered to your account
Report abuse
0 of 2 people think this post adds to the discussion. Do you?  Yes No
Posted on 24 Jun 2012 21:10:30 BDT
julieg says:
hi creepy lil'sister, i've done that. Gone to kindle manage, found book(as i have brought) hovered over keys, download via usb, to
my docs pc. (as kindle says) then try transfere via usb to kindle.
Report abuse
Do you think this post adds to the discussion?  Yes No
Posted on 24 Jun 2012 21:20:33 BDT
julieg says:
cont..from above...the books have downloaded from archieve again, but when i save they go to my docs, then i try to drap from my docs to kindle, but to no avail...plus they do not come up again on my kindle, i have followed as close i can to kindle support, but i need more help.
has anyone had this problem.....please...please help.
Report abuse
Do you think this post adds to the discussion?  Yes No
In reply to an earlier post on 24 Jun 2012 21:40:26 BDT
Denis Powell says:
When you drag and drop them to your Kindle are you putting them in the Documents folder?
Report abuse
Do you think this post adds to the discussion?  Yes No
Posted on 24 Jun 2012 21:45:16 BDT
julieg says:
ive draged and droped to kindle...to docuements,(which opens to all the books on kindle, travel down to name of book and drop)
Report abuse
Do you think this post adds to the discussion?  Yes No
In reply to an earlier post on 24 Jun 2012 21:46:48 BDT
Suze says:
julie, I've just had a quick look on the kindle support pages and they have some videos which will show you exactly what to do, when you use usb to transfer your books. It's not a case of we don't want to help you as much as I think you'll find it better to watch the vid then you can see what is happening, much better than we can explain it to you :-)
Report abuse
0 of 1 people think this post adds to the discussion. Do you?  Yes No
Posted on 24 Jun 2012 21:52:48 BDT
julieg says:
hi suze, looked at that and did everything as says, but still having problems as the files are not showing up on kindle
Report abuse
Do you think this post adds to the discussion?  Yes No
In reply to an earlier post on 24 Jun 2012 21:54:20 BDT
Suze says:
julie, sounds like you might have a faulty one. I'd phone customer services and get them to sort it. The help link at the top of the page will take you to the phone numbers. I think they're probably still there now as well.
Report abuse
0 of 1 people think this post adds to the discussion. Do you?  Yes No
Posted on 25 Jun 2012 07:44:11 BDT
daphne says:
Have you tried a restart? Just hold the power button to the on position for a slow count of 30 and then leave it alone for 10 minutes. The ones that you have sent by WiFi may then appear. Also check view downloading items from the main menu to see if they are listed there. They may be stuck, but the restart should fix this.
Report abuse
0 of 1 people think this post adds to the discussion. Do you?  Yes No
Posted on 25 Jun 2012 15:18:19 BDT
julieg says:
will try that daphne, but i am going to contact customer support and have a chat, but im inbetween hospital runs at moment.
thanks for info.
Report abuse
1 of 1 people think this post adds to the discussion. Do you?  Yes No
Posted on 25 Jun 2012 17:15:01 BDT
daphne says:
First thing customer services will do is ask you to perform a restart. So you might as well do it first.
Report abuse
Do you think this post adds to the discussion?  Yes No
Posted on 25 Jun 2012 20:18:30 BDT
julieg says:
daphne. right on. thanks. every time i tried to reset, via what instructed, hold power key for 20 secs, etc.. but did not work..
What i did in end was go to menu on home screen, select settings, menu again, and a box came up with restart. clicked that, then it went to original kindle screen and started the process again, when finished all my books were on my pc and kindle. thanks for staying with me. It helped alot.
Report abuse
1 of 1 people think this post adds to the discussion. Do you?  Yes No
‹ Previous 1 Next ›
[Add comment]
Add your own message to the discussion
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Prompts for sign-in
 
Guidelines


Recent discussions in the kindle discussion forum

Discussion Replies Latest Post
Announcement
NEWS: Kindle Paperwhite Update version 5.3.5 		26 22 hours ago
Announcement
The Kindle Family - Now Featuring Kindle Fire HD 8.9" 		152 8 days ago
Announcement
Important Announcement from Amazon 		685 12 days ago
Kindle Fire Sky go 13 38 seconds ago
Never Ending Story 6 868 3 minutes ago
The new banning thread...welcome banners xx. 4902 12 minutes ago
Chat 8462 18 minutes ago
lost collections on kindle kb 10 21 minutes ago
Freebies Weds 22nd May 15 27 minutes ago
Nook Simple Touch 22 29 minutes ago
Price drops 457 31 minutes ago
Nice out 16 36 minutes ago
› See all discussions...   › Start a new discussion

Active discussions in related forums  
   

More Customer Discussions

Most active community forums
Most active product forums

Amazon forums

There's a problem loading this menu at the moment.

Learn more about Amazon Prime.

    Your Shopping Basket is empty.

    Give it purpose -- fill it with books, DVDs, clothes, electronics and more.

    If you already have an account, sign in.

    There's a problem previewing your shopping basket at the moment.

    Check your Internet connection and go to your cart, or try again.

    View Shopping Basket (0 items)
       

      This discussion

      Discussion in:  kindle discussion forum
      Participants:  5
      Total posts:  13
      Initial post:  24 Jun 2012
      Latest post:  25 Jun 2012
      New! Receive e-mail when new posts are made.
      Tracked by 1 customer
      [RSS Feed] RSS Feed
      (Report abuse)
      Search Customer Discussions