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can't get into books which are archived items....help!!


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Showing 1-22 of 22 posts in this discussion
Initial post: 9 May 2012 20:42:54 BDT
Got a new touch kindle to replace an old kindle, my books have transferred but are in archived items and when ever I tap on one to open ....nothing

In reply to an earlier post on 9 May 2012 21:09:18 BDT
Fi esta says:
Have you got your wifi on?

In reply to an earlier post on 9 May 2012 21:10:53 BDT
Last edited by the author on 9 May 2012 21:23:32 BDT
No, your books haven't transferred Jock, only the titles of the books you have previously purchased. The books now need to be individually downloaded from Amazon with your wi-fi on by selecting each title in turn in the Kindle's Archive list.

Don't tap on the title ... pause your finger on it until a menu opens offering you the choice to add it to your Home Page and the book file will then download.

Dave.

In reply to an earlier post on 9 May 2012 21:24:28 BDT
Suze says:
Dave you can just tap on the title, it's what I do, and there don't seem to be any repercussions.

In reply to an earlier post on 9 May 2012 21:28:31 BDT
Yes, I stand corrected Suze. Tapping seems to bring down immediately, whereas pausing over the title offers a menu with choices. Thanks for that.

Dave.

In reply to an earlier post on 9 May 2012 21:30:00 BDT
Suze says:
It's my lazy ways. I didn't bother looking at the instructions until I'd had the thing a week. I just tapped on everything to see what worked and what didn't.

In reply to an earlier post on 9 May 2012 21:46:46 BDT
Fi esta says:
Have you had any luck now?

Posted on 20 Jun 2012 12:34:23 BDT
Miss maher says:
how long does this usually take?

In reply to an earlier post on 20 Jun 2012 12:36:40 BDT
Damaskcat says:
How long does what usually take?

Posted on 20 Jun 2012 12:36:54 BDT
CBRetriever says:
here's my cure-alls for book downloading:

1. Turn on wireless and do a sync and check for new items
2. next, look in your archives and see if it's there - if so click/tap on it and it will download
3. go to your Manage Your Kindle page on http://amazon.co.uk, hover over the actions button next to the title and select send to Kindle (make sure you pick the correct kindle if you have more than one registered to your account), then turn on you wireless and do a sync and check for new items
4. reboot/reset your kinde (hold power button in for 30 seconds), the start at step 1
5. try to send to your kindle through usb ( http://www.amazon.com/gp/help/customer/display.html/ref=hp_k4land_trans_usb?nodeId=200728710#usb )
6. contact customer support

Posted on 20 Jun 2012 12:46:41 BDT
Miss maher says:
to download? mine has been saying pending for last half hour.

In reply to an earlier post on 20 Jun 2012 12:50:36 BDT
Damaskcat says:
Where are you seeing the pending? If it's just in Kindle orders on your Amazon account that doesn't mean it hasn't been downloaded. to your Kindle.

Posted on 20 Jun 2012 13:02:26 BDT
Miss maher says:
no seeing pending on my kindle underneath the name of book, in archived items....the book title has also grey. I'm new to kindle just bought it yesterday...on my amazon account, it says it's a completed order.

Posted on 20 Jun 2012 13:03:48 BDT
CBRetriever says:
try step one above, then step 4

Posted on 20 Jun 2012 13:23:12 BDT
Last edited by the author on 20 Jun 2012 13:27:13 BDT
julieg says:
Miss Maher, when my kindle touch download is grey and says pending, it is usually because the wi fi is not on. Once on it should download near enough straight away. Could also try to download another book (FREEBIE: from KUForum.co.ukfree-ebooks/latest/) to see if this clears it. To turn on wifi, touch menu on home page, at top menu that comes up is wifi on/off. If no luck try customer service.

In reply to an earlier post on 20 Jun 2012 13:52:50 BDT
Denis Powell says:
I occasionally have a book download stall but a restart always cures the problem.

In reply to an earlier post on 20 Jun 2012 14:02:04 BDT
CBRetriever says:
that's one of the things I kept saying to do: sigh

Posted on 20 Jun 2012 14:06:52 BDT
julieg says:
CBRetriever I wonder if you could help me? I download to both kindle and pc, on my pc...when i download it goes to archive, then i double click to download to file and it empties my archive folder on pc, is this correct...where are my books stored? much appreciate any comments.

In reply to an earlier post on 20 Jun 2012 14:13:56 BDT
Denis Powell says:
In a folder called "My Kindle Content" which is probably in your "My Documents" folder.

In reply to an earlier post on 20 Jun 2012 14:22:05 BDT
CBRetriever says:
I'll be the first to admit, i know nothing about the kindle for PC, kindles, yes, but not the PC variety

Denis seems to know

Posted on 20 Jun 2012 14:28:08 BDT
julieg says:
Denis Powell. Thanks, got to say i have only started using pc, because of my kindle, so i am on a learning curve. Glad i fould the forum because i am picking up new things all the time.

In reply to an earlier post on 20 Jun 2012 14:32:21 BDT
Denis Powell says:
CBR, that's almost exhausted my knowledge of K4PC ;-)

I very rarely use it other than for reading the Kindle User's Guide to accurately answer Forum questions.
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This discussion

Discussion in:  kindle discussion forum
Participants:  9
Total posts:  22
Initial post:  9 May 2012
Latest post:  20 Jun 2012

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