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Customer Discussions > kindle discussion forum

kindle fire HD won,t go past logo screen


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Showing 1-3 of 3 posts in this discussion
In reply to an earlier post on 19 Jan 2014 16:52:59 GMT
S. Tetlow says:
thanks for your help C.S sending me a new one

In reply to an earlier post on 19 Jan 2014 09:22:39 GMT
DaveyH says:
If holding the power button for a slow count of 20, letting go and then briefly pressing it again doesn't kick it into life then click Help (top or bottom of any amazon page) and use the Contact Us button to get in touch with Amazon Customer Services. If it's faulty they'll quickly replace it.

Initial post: 19 Jan 2014 08:46:39 GMT
S. Tetlow says:
i was using kindle last night and it just clicked to black screen with kindlefire showing. tried sitching off/on reboot charging overnight etc still showing black screen .only 2 months old any ideas?
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This discussion

Discussion in:  kindle discussion forum
Participants:  2
Total posts:  3
Initial post:  19 Jan 2014
Latest post:  19 Jan 2014

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