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Kindle not working


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Showing 1-12 of 12 posts in this discussion
Initial post: 3 Dec 2010 11:38:22 GMT
T. Walters says:
My kindle has suddenly packed up. I have fully charged it but the screen
is white and it will not switch on - any advice would be appreciated.
Thanks

Posted on 3 Dec 2010 11:44:30 GMT
Last edited by the author on 3 Dec 2010 11:45:00 GMT
CC. says:
Have you tried re-setting it? To do so push to on/off switch to the right and hold it there for about thirty seconds. Release it and your Kindle should reset itself.

If this doesn't work, contact CS and they will probably quickly replace it for you.

In reply to an earlier post on 3 Dec 2010 11:44:43 GMT
SpooRancher says:
First thing to try is a reboot.

Hold the power switch over to the right while you count 20 s-l-o-w-l-y. The screen may flash a few times.

Let go of the power switch and wait for the Kindle to restart. You should see the screen flash and the logo appear after a minute or so. After a couple of minutes the Kindle should have restarted and it should be fine.

If that doesn't work you're best calling Amazon CS

Posted on 3 Dec 2010 11:45:00 GMT
I. Petchey says:
Holding the powerswitch for 30 seconds does a hard reset, try that

Posted on 3 Dec 2010 11:47:49 GMT
Steiner says:
Mine has always fixed itself after holding for 15secs ....... 30 sec is hardcore! :-)

Posted on 3 Dec 2010 11:54:22 GMT
If you dare hold it for 50 seconds you create a black hole

In reply to an earlier post on 4 Dec 2010 09:29:23 GMT
SpooRancher says:
"If you dare hold it for 50 seconds you create a black hole"

After which you will never see anything from the backlight again, of course ;-)

Posted on 29 Apr 2011 18:04:36 BDT
bobby crisp says:
Can anyone tell me why i only have one page on my setting

In reply to an earlier post on 30 Apr 2011 09:48:54 BDT
Damaskcat says:
Can you give us a bit more information?

Posted on 23 Jun 2014 18:18:41 BDT
ruth says:
it doesnt work!!!! have. ontacted cs numerous times and now have lost 45 pages of books! thanks Mr CEO!!!!!!

In reply to an earlier post on 23 Jun 2014 18:51:16 BDT
Damaskcat says:
You won't !ode books purchased from Amazon they are on your account.

In reply to an earlier post on 23 Jun 2014 19:09:05 BDT
What doesn't work?
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Discussion in:  kindle discussion forum
Participants:  10
Total posts:  12
Initial post:  3 Dec 2010
Latest post:  23 Jun 2014

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