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Are ZOVERSTOCK'S feedback reviews for real?

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Showing 1-25 of 38 posts in this discussion
Initial post: 15 Jul 2012 14:51:00 BDT
[Deleted by the author on 16 Jul 2012 01:40:59 BDT]

In reply to an earlier post on 15 Jul 2012 15:29:40 BDT
nephran says:
I think they recycle them..I made a 1 star review about them once and i found it didn't appear.Although you must remember they have 100s of thousands of satisfied customers.The five star reviews take precedent i suppose..

In reply to an earlier post on 15 Jul 2012 16:07:07 BDT
[Deleted by the author on 16 Jul 2012 01:41:10 BDT]

In reply to an earlier post on 15 Jul 2012 16:10:33 BDT
nephran says:
I've used Zoverstocks roughly 20 or so times and only had one mishap,which is pretty good going..Although now i hunt down the smaller traders,because if they don't get the business and Zoverstocks gets it all,we are all in trouble.

Posted on 16 Jul 2012 08:05:04 BDT
Kakihara says:
considering the HUGE amount of problems people have with them (across zon,play and ebay) and the internet notoriety they have earned for being.... well crap. I find it HIGHLY unlikely that these reviews are genuine.

In reply to an earlier post on 16 Jul 2012 08:10:58 BDT
Last edited by the author on 16 Jul 2012 08:11:14 BDT
Brass Neck says:
They probably ARE genuine - some people who have had problems have already indicated in their posts that they CBA to complain or pursue them so they probably won't take the time to post negative feedback. Meanwhile the 97% plus who get what they wanted, in a reasonable time and often at a rock-bottom price will be more likely to post feedback. We Brits are not a nation of complainers or if we do grumble we tend to keep it to ourselves (most of the folks on this thread excepted).

Posted on 5 Sep 2012 12:38:01 BDT
R. McPhee says:
I find it suprising that all the positive feedback on their "shopfront" has todays date,
our postman never delivers before 1 in the afternoon.(so how do they get feedback so quick?)
That said I'm waiting for 2 C.D.s which they say were dispached over 2 weeks ago,but the same C.D.s are still for sale-go figure!

In reply to an earlier post on 6 Sep 2012 15:47:42 BDT
KillFelix says:
The date refers to the date the feedback was left, and not the date the item was ordered. The same CD will be for sale because they have multiple copies of items, also contact their customer services if you think your items gone missing in the post.

Posted on 6 Sep 2012 18:33:49 BDT
R. McPhee says:
KillFelix,thats the date I was querying,how can the feedback be up so quick,if you go onto their "shopfront" at 10 past midnight,they will have feedback with tomorrows date.
The same CD is for sale because they either have not removed it,or they never had it in the first place.The two CD's I ordered are still there,yet I was refunded cos they are out of stock.If they are out of stock they should not take your money in the first place.

In reply to an earlier post on 11 Sep 2012 09:29:53 BDT
Marcus says:
If a company, like Zoverstocks, is listing items on multiple sites, such as play, Amazon, etc, then it is to be expected that once an item sells out it will take time for the system to remove it from other sites. For all you know, someone bought the last one from the other site just minutes earlier.. in such cases it really is just bad luck. It is Amazon who take payment on checkout, not the seller. It's up to the seller to respond and refund to zero-stock orders quickly, which it sounds like they did. Sounds like their system is slow to remove sold out item listings, though.

Posted on 11 Sep 2012 10:30:54 BDT
Last edited by the author on 11 Sep 2012 10:31:19 BDT
Nugent Dirt says:
I've bought over a hundred CDs from them and have had no problems. They may not be the fastest but I guess when you're as big as they are the difference between 1st and 2nd class mailing is critical, considering their very cheap prices.

Posted on 11 Sep 2012 10:54:03 BDT
R. McPhee says:
Yes but my point was-if they advertise a CD,and take money for it,and then tell you it's out of stock,and give you a refund,why oh why is that CD still on Amazon's page over 3 weeks later?This is at least misleading-and-very probably illegal.I know for a fact that it is illegal to advertise goods which you do not actually have in your possession for sale.

In reply to an earlier post on 11 Sep 2012 22:57:41 BDT
Marcus says:
It's not if they claim to be the middle-man, and that their supplier has run out of stock.. that way, they can list any DVD on Amazon, and try to supply it themselves first, or source a supplier if they're out, as a backup. Obvious legal loophole, that... besides, if it was illegal, that would mean a supermarket would have to remove labels from the shelf every time it's empty and needs restocking... hardly feasible, is it? The legal term is "while stocks last", which means adverts can remain visible, even if stock has run out. I think you have your facts confused.. it's only illegal to misrepresent a product or service in an advert, by stating that it does/has something which it does not.

Posted on 11 Sep 2012 23:39:57 BDT
I've bought hundreds of CDs and DVDs from Zoverstocks, and without exception my reviews have been shown. And believe me, they do vary.

Posted on 20 Oct 2012 02:21:15 BDT
[Deleted by the author on 20 Oct 2012 06:27:00 BDT]

Posted on 22 Oct 2012 07:58:10 BDT
>>> says:
I have just given Zoverstocks @ 5 stars rating on feedback.

In reply to an earlier post on 22 Oct 2012 09:37:00 BDT
Re surprise: it's unlikely the postie arrives at everbodies house at the same time giving other folk ample time to give feedback but that said. do you rush to your PC the minute a CD hit the mat or do you give it the next day, the day after that or possibly even the following week. Thus there will be feedback posted on the same day before the postie arrives at your house.

The volume of businnes done by Zoverstocks is so large that feedback can be lost in the crowd almost instantly. It appears according to time and date but tens of people are possibly giving feedback at the same time with more tens minutes later and so on.

I have used Zoverstock on a nunber of occasions as have friends, We have hit the odd problem but 'stocks sort it out immedietly on being informed. Refund or another copy, no need to trouble yourself sending back original. Can't really say faire than that as it is highly improbable that no problems will ever arrrise.

I reckon the person (post now removed I note) who started this thread is the same seller (who apperently gives really, really bad service themselve) who is constantly whinging on about them because he/she can't compete on quality let alone price.

So yes their feedback is for real, with the volume of business bound to be some negative feedback but alot of it seem to be based on the fact problems arose in the first place and not on how they were sorted out.

Some folks are just unralistic moaning minnies ( and of course michaels, just to keep things PC)

In reply to an earlier post on 22 Oct 2012 19:10:38 BDT
[Deleted by the author on 31 Oct 2012 18:54:02 GMT]

In reply to an earlier post on 22 Oct 2012 22:37:43 BDT
Not surprising people are getting a bit shirty really. There was a poster who tried to start an anti Zoverstock thread quite some time ago.
Kinda shot himself in the foot as there was more than one post along thre lines of "I've had the misfortune to buy from you as well and i know which trader is picking up repeat business, and it 'aint you "
This thread ran for months and was still on the radar fairly recently.

It must have been the best advertising Zoverstocks could ever have hoped for. Surprised you could be unaware of it and start similar threads as I would have thought seeing someone else break their foot against a brick wall would be a salient lesson. Really, the only reason I can think of for starting up again is that you own Zoverstocks and wanted to recreate the lost good publicity from the previous thread petering out.

I put business the way of traders large and small. Problems of course do arise, nobody gets it right all the time. my experience and that of the majority of posters i've read comment from is that 'stocks put it right with the least inconvenience to the buyer possible.

Given that other traders offer a far inferior service which they state is their policy it seems odd to me that no one starts threads about them yet seemingly more than one is willing to go to great lengths to disparage acompany that the vast majority of buyers do not recognise.

PS, love nad kisses to my stalker just befor I get the now obligatory no, vote no matter where or how I post. Very flattering that you should consider my paltry efforts worth the attention

In reply to an earlier post on 23 Oct 2012 00:11:13 BDT
[Deleted by the author on 31 Oct 2012 18:54:20 GMT]

In reply to an earlier post on 23 Oct 2012 11:47:23 BDT
Last edited by the author on 23 Oct 2012 12:56:30 BDT
Well as you didn't have the courage of your convictions to leave the post in place there wasn't much option other than to make assumptions that you were the same D/head who was trying to stir things up. Something you would "have got" if you were capable of reading with understanding.

I see that you have also filed "to get" why people take an personally aggressive stance towards yourself despite the fact it is blindingly obvious to anyone, with not two brain cell to rub together but merely a single solitary cell.

Too dim to realise (or just rather full of a misplaced sense of importance) that my PS was not about you and if your posts really are to be believed your life was made unbearable because you made so many troubling purches from a bad -by your assertion - seller. Most folk have the common sense not to return for a repeat performance, hence their lives are not overly troubled, but then there is the requirement to have that 1 brain cell in order to realise that.

Posted on 23 Oct 2012 12:00:36 BDT
Last edited by the author on 23 Oct 2012 12:01:33 BDT
Must say (once again) that I have always given them positive feedback as I have used them many times, often received mint condition products at ridiculously low prices, several at 1p!
Sometimes delivery can be a bit slow, but that really doesn't bother me much as I'm not part of the "must have it now" generation.

Posted on 24 Oct 2012 10:42:20 BDT
Last edited by the author on 24 Oct 2012 10:43:35 BDT
I have never had any problems with Zoverstocks. On the contrary, I've always found them an excellent source of low-priced, rarish CDs. John Lodge's Natural Avenue usually retails around the 40-50 quid mark, but Zoverstocks did it for a tenner. They also had the rare Gong album Continental Circus for the same price. Had I not already got a copy, I'd have jumped at it. The slow delivery is not a problem for me, as it's always been worth the wait.

I'm sorry others have had bad experiences, but I can only speak as I find.

Posted on 25 Oct 2012 14:08:28 BDT
Last edited by the author on 27 Apr 2013 15:43:53 BDT
Maskiwari says:
Zoverstocks have had over 90,000 feedbacks in the last month. That's 3,000 every day, which is approximately 125 every hour. You can only view 8 entries at a time on the feedback page and as approximately only 1% leave a negative you might have to trawl through 15 pages to find a negative. But they are there if you look for them.

In reply to an earlier post on 25 Oct 2012 14:11:10 BDT
Brass Neck says:
Well, I for one am going right there! And to think I thought I might end up wasting the whole day!
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Discussion in:  dvd discussion forum
Participants:  23
Total posts:  38
Initial post:  15 Jul 2012
Latest post:  29 Nov 2013

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