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Seller postage rate RIP-OFF!


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Initial post: 17 Sep 2012 11:40:17 BDT
R. Evans says:
I am very saddened by the amount of money I lose from the money you pay me for shipping compared to the actual amount it costs to pack/travel to post office and pay the postage.
Typically, a 2.80 postage amount from Amazon equates to 3.50 in the actual postage charge alone for sending a book. Today, I was given 7 to post a book to Singapore. Actual cost: 10.82
This is disgusting and as of today I shall be removing all my items from Amazon and selling them elsewhere.
I am disgusted that such a large company preys on the little men, trying to make a few pound to support his family.
Shame on you Amazon.

Posted on 17 Sep 2012 12:10:32 BDT
clik says:
If you are a seller on Amazon why don't you do the postage yourself?
The same as market sellers on amazon or am I missing something
as I have never sold on Amazon sorry if I have .

In reply to an earlier post on 17 Sep 2012 12:15:44 BDT
R. Evans says:
If only :) Amazon sets the postage rates :(

Posted on 17 Sep 2012 13:22:28 BDT
Mr Chris says:
the difference in sizes and weights of books varies massively, how can a flat rate postage charge ever be accurate for all books?
when you sell something on marketplace you choose whether or not to make it available internationally, the default is no UK only.

Posted on 17 Sep 2012 14:06:52 BDT
Jess M says:
Contact Amazon's seller support, they might be able to assist you further.

https://sellercentral.amazon.co.uk/gp/contact-us/contact-amazon-form.html/ref=ag_contactus_foot_home

Posted on 17 Sep 2012 16:48:48 BDT
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Posted on 17 Sep 2012 17:02:10 BDT
Robosquid says:
As a buyer, I'd say that 2.80 is quite generous and more than enough to cover the P&P cost for many books, especially paperbacks. If you look on ebay, you'll see the postage charge is usually much less, often in the 1.70 - 2.50 range.

Posted on 28 Sep 2012 16:51:44 BDT
i usually buy paperback music books. and the psotage of 2.80 would be reasonable if the books were sent by first class post and arrived the floowing day or at least 2 or 3 days each time. but they often take 2 to 3 weeks. if they charge a flat rate postage regardless of size or weight then why should i subsidise people who buy larger heavier books? it's a rip off.

Posted on 28 Sep 2012 18:26:07 BDT
what is a rip-off is Amazon.COM marketplace International shipping which is something like $13 for a DVD

In reply to an earlier post on 6 Oct 2012 13:45:18 BDT
Peter Piper says:
However, Amazon doesn't give the seller 2.80. They deduct 50p from this and give you the rest. That's on top of the 86p they deduct from you 'per item' If you are selling hardbacks or textbooks, over 750g the 2.30 you end up with will not cover the 5.30 cost of sending the book as a packet. Amazon then INSISTS that you must ship the book even if you lose money. (While they end up making money on every sale, of course). This seems to me to be ethically indefensible, to say the least.

Posted on 6 Oct 2012 13:47:47 BDT
Peter Piper says:
Amazon has the weight of each book in its database. They could easily adjust postage rates based on the actual weight of the book. They certainly have enough programmers working for them. How hard could this possibly be? There should never be a situation where a company requires that you lose money on a transaction.

Posted on 6 Oct 2012 16:14:38 BDT
Gillian Jack says:
I just take that into account when I set the price for the item.

In reply to an earlier post on 6 Oct 2012 16:40:40 BDT
Peter Piper says:
That works fine when there is no competition for that item, but you can't price way above everyone else and expect to sell. You can of course add 3 to the price to account for the extra postage for the rate for items above 1kg, but everyone else (who seem to be not well informed about what it costs to post a heavy item) has priced 3 under you.

Posted on 6 Oct 2012 16:43:53 BDT
Last edited by the author on 6 Oct 2012 16:49:58 BDT
Peter Piper says:
Which would you rather do, give away your heavy books for free to a charity shop -- or sell them on Amazon, do all the packaging, run the book down to the post office and pay 3 more in postage than the amount Amazon reimbursed you?

Similarly, get an order for a CD or DVD from Ireland and you will quickly discover that the 1.35 you will lose 1.60 if you ship your CD.

Of course you can choose not to ship to Ireland, you can also choose not to sell your heavy books, but isn't the whole point of Amazon to sell things AND make money, not to give them away and lose money.

Posted on 6 Oct 2012 16:50:40 BDT
Peter Piper says:
My point is that a company who is supposedly 'helping' you to sell your books should never put you into a situation where you will actually come out ahead by NOT selling your book.

In reply to an earlier post on 6 Oct 2012 18:49:03 BDT
iainmcl says:
you could always increase the price of the item to cover the true postage costs. problem is you then may be uncompetitive to companies who can cross subsidise and get discounts for bulk postage.

and the other option is not to sell large heavy books.

Posted on 6 Oct 2012 23:50:27 BDT
Last edited by the author on 6 Oct 2012 23:56:31 BDT
Peter Piper says:
Another and to my mind, simpler option would be for Amazon to revamp its postage rates so that you are always reimbursed appropriately.

They already have the weights of most books in their database so they could simply charge a variable rate based on the weight of the book

I cannot think of any other case in the real world where, by having another company sell something on your behalf, you actually end up minus your item, AND owing them money as well.

Take this example: you as a seller decide to try to compete with the mega resellers. So you match their low price of 1p on a CD. Your CD sells hourray! But then you discover that a very strange thing has happened. Amazon has made approximately 1 on this transaction, but you are now 1.17 in the red. This is exactly how it works on Amazon UK.

If this is not an unfair and deceptive trade practice then I don't know what is.

You would be better off giving your CD away to a friend, or putting it into the middle of the road and driving your car over it!

This is such a perverse result that it boggles my mind that nothing has been done about it.

In reply to an earlier post on 31 Oct 2012 22:43:12 GMT
Peter Piper says:
You're quite right. Amazon's book database contains the actual weight of most books.

Since they know how much the books weigh it would be a simple matter for them to charge the actual postage rate, plus a small amount extra for packing materials.

In reply to an earlier post on 15 Nov 2012 09:43:36 GMT
Peter Piper says:
Please note that Amazon doesn't give 2.80 to the seller. They first deduct 49p themselves and pass on the rest.

Also, anyone selling textbooks or other hardbacks will discover that the 2.30 postage is not sufficient to cover postage for those items.

Amazon apparently bases its postage rates on U.S. postage rates where there is a 'media mail' rate for books. However this makes no sense in the U.K. market.

Posted on 15 Nov 2012 10:10:38 GMT
monica says:
Obviously sellers are being ripped off, but it cuts both ways; I live in Ireland and almost always order from Book Depository rather than this site because of the postage rates. Many of the novels I order are slim ones, and the only time postage came near the 4 I was charged, I was (reasonably) asked to pay extra for postage. Now rate has gone up to 5.50 for a book--that's absurd,and seems even more so when I convert that to euros . . .

Posted on 15 Nov 2012 10:44:20 GMT
MQ says:
I sold all my uni books, some of them very hefty, 1000+ pages. Amazon would give me 2.80 postage, the postage would cost me 6+ at the post office.

Only way to set your own prices is to buy into their seller scheme, which for part time sellers isn't viable.

Posted on 15 Nov 2012 10:49:04 GMT
The main problem for sellers is idiot companies who have signed up to amazons "be a 1p less than anyone else" system.. They put a book on that oughtto be say 4, but someone is already listing at say 2.47, so their book goes on at 2.46. Companies on this system have their inventory automatically reviewed each night, so the 2.47 book goes down to 2.45. The next night the 2.46 book goes down to 2.44. Thus if both books fail to sell fairly quickly, they both end up at 1p. If more thn 2 sellers on this system list a particular title the downward progression is even quicker.

Posted on 15 Nov 2012 12:35:41 GMT
Not a seller - have considered it but been put off by the charges and what I have seen when I have bought things. I recall buying a hefty hardback book. The seller had 'deliberately on purpose' left his invoice from Amazon inside. It clearly showed that the total of what he got from Amazon was less than the price of the postage.

I've never understood why Amazon take a contribution from the postage rates which they mandate. They have already taken sales fees.

In reply to an earlier post on 15 Nov 2012 13:18:46 GMT
Peter Piper says:
Quite so. Does Amazon have anything at all to do with posting my item? Do they package the item or help cart it off to the post office? Do they help negotiate a better rate with Royal mail? Are they involved in shipping in any way?

From a ethical standpoint, Amazon taking a contribution from the postage fee is completely unjustifiable.

The reason that Amazon takes a contribution from postage rates is very simple: They want to make even more money.

Posted on 15 Nov 2012 13:26:34 GMT
Peter Piper says:
From any book you sell on Amazon they make 86p per item plus 49p postage fee.

That is a minimum of 1.35 they make on each and every book sold by an independent seller and that is before adding on the 17.5% 'commission'!

There are many situations in which a seller can end up actually losing money on a sale. (The seller sells for a very low price to match the mega -sellers, or he/she sells a heavy hardback book.)

However Amazon profits on every single sale no matter what.

Is it acceptable that a seller goes through all the work of shipping off a book and actually makes a loss while Amazon makes a hefty 1.35 or more without lifting a finger?
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Discussion in:  deals discussion forum
Participants:  79
Total posts:  162
Initial post:  17 Sep 2012
Latest post:  24 Apr 2014

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