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Initial post: 16 Jan 2014 18:23:45 GMT
Has anyone ever had problems with zoverstock delivery times. I've been waiting for a game to arrive for 2 weeks now.

Posted on 16 Jan 2014 19:39:27 GMT
A. P. Turner says:
Dealt with this company many times and never had a problem with the quality of the items or there delivery times but a fortnight does seem a bit long for them to deliver I would send an email, Have you had a confirmation of order and despatch from amazon?

Posted on 16 Jan 2014 19:43:14 GMT
Jason says:
Send them a message - they will credit your account.

In reply to an earlier post on 16 Jan 2014 19:47:45 GMT
Barbēlō says:
I dnt know if this old post will be any interest to you

Posted on 16 Jan 2014 19:52:40 GMT
Zoe Jeffers says:
I've ordered stuff from them and I think it got lost in the post. Just tell them and they 'll send you another one.

In reply to an earlier post on 16 Jan 2014 23:19:16 GMT
IMHO says:
Yes, you're right, they are a bit slow with deliveries. Their customer service is always spot-on though, never a problem when it comes to faulty items. I'd use Zoverstocks over any other trader on here, even if they were slightly more expensive.

Posted on 17 Jan 2014 06:25:45 GMT
I always use zoverstocks where possible as their customer service is second to none. Just let them know and they will send a new one.

Posted on 17 Jan 2014 06:39:37 GMT
...I have always had good service from Zoverstocks (10+ Orders) - One delivery became lost, but they replaced it with no fuss...

Posted on 17 Jan 2014 17:01:48 GMT
used loads of times always quick delivery 5 star service

Posted on 17 Jan 2014 17:17:11 GMT
John McPhee says:
We know that the merchant does not actually delivery the package but their part is in shipping it in a timely way. I must agree with those who have had good experiences. I keep choosing them because they are honest, efficient and the customer service is excellent. This opinion is based upon about a dozen purchases. That is sufficient to see a pattern one way or the other.

Posted on 17 Jan 2014 23:39:35 GMT
Zoverstocks are amazing, we buy all our DVDs from them, exceptional value and great customer service, only ever had 1 faulty disc which they refunded as they were unable to replace it from stock. Many of the used ones are actually brand new , an absolute bargain and a credit to amazon!

In reply to an earlier post on 18 Jan 2014 14:22:19 GMT
I have had a confirmation of my order and on my ordes page it says dispatched

In reply to an earlier post on 18 Jan 2014 14:38:13 GMT
B happy says:
I use Zoverstock constantly. Lost Count on how many times. things has gone lost maybee two times butthen they will send replacement.

In reply to an earlier post on 18 Jan 2014 16:11:51 GMT
john a says:
always had a very good service from zoverstocks ,have uesd them a great deal ,always prompt .

In reply to an earlier post on 18 Jan 2014 16:29:54 GMT
Always had really good service have used them on many occasions never a problem

In reply to an earlier post on 18 Jan 2014 17:16:15 GMT
peter c says:
Only recently , lost dvds & for some reason some dvd seem to take ages to arrive , but then maybe its not zoverstock its royal mail , what i don't understand is you order nine dvd & they are all sent out one at a time & not together , but as others have said you never lose out its just annoying for the amount of waiting to get your stuff .

Posted on 18 Jan 2014 20:50:04 GMT
pauland says:
Ordered loads from them - no issues at all.

In reply to an earlier post on 18 Jan 2014 23:46:08 GMT
Baedof says:
I use these guys all the time, and have never encountered any issues. Send them an email?

Posted on 19 Jan 2014 00:07:13 GMT
JET says:
I have bought loads of DVDs off them and have had no problems up till now I always buy from them because of the great service they give . Bet my next DVD gets lost in the post after saying this,

Posted on 19 Jan 2014 10:13:18 GMT
I've used them several times and have been really impressed with both the speed and quality of service. I agree that it sounds like your item has been lost in the post. I'm sure their customer service bods will help.

Posted on 19 Jan 2014 11:36:58 GMT
Davidoff says:
I have bought several ps3 games from them. It takes about 10 days to arrrive to Spain.
Once the order never arrived and they refunded my money.
So it is great.
The only negative I find is that if I buy for example 3 games at once, i have to pay 3 times the p&p of 5, which I don't understand why and which they never wanted to explain to me. As in all otherc ompanies, you can buy multiple stuff and send it in one package.
For the rest they are great and it is one of the companies I can buy with my eyes closed.

Posted on 19 Jan 2014 14:35:22 GMT
Robert Groom says:
Buy from Zoverstock alot, never had a problem & always received in plenty of time.

In reply to an earlier post on 13 Feb 2014 21:59:54 GMT
Johnny Mac says:
I have used zoverstocks over30 times and always had my order on time or even before the estimated date of delivery. They have in my experience been very reliable.

In reply to an earlier post on 13 Feb 2014 22:03:48 GMT
Johnny Mac says:
I bought 6 DVDs at one time and they all were posted one at a time, even though it was the same order and same address. But then if you are paying a penny for a DVD and charge 2.20 for delivery where do you think there profit comes from.

Posted on 13 Feb 2014 22:24:51 GMT
Tidworth72 says:
I have ordered many many times from Zoverstocks. I have never had a single problem.
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Discussion in:  deals discussion forum
Participants:  73
Total posts:  98
Initial post:  16 Jan 2014
Latest post:  13 Apr 2014

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