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royal mail


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Initial post: 12 Jul 2011 21:53:51 BDT
leigh says:
do you think amazon should just use royal mail to do all the delivers

Posted on 12 Jul 2011 22:07:14 BDT
B. Wood says:
No because when they decide to strike again we will all be stuck,

In reply to an earlier post on 12 Jul 2011 22:35:46 BDT
leigh says:
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

In reply to an earlier post on 13 Jul 2011 14:15:30 BDT
Good point. Also in my experience Royal Mail arent the most careful when comes to handling goods

In reply to an earlier post on 13 Jul 2011 14:17:06 BDT
leigh says:
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

Posted on 13 Jul 2011 15:40:11 BDT
Ragsy says:
Unfortunately Royal Mail although normally quite acceptable in delivery times are prone to damaging stuff, the nature of the Royal mail is as with most companies they moving more and more to using " Temporary Workforces" . The trend now is for companies to want to just use them when they want them which is wrong (you cant just switch peoples lives on and off) . All Temps are on minimum wages and get mucked about so they basically dont give a damn.

Posted on 13 Jul 2011 18:04:58 BDT
who delivers mail for private companies ROYAL MAIL

In reply to an earlier post on 14 Jul 2011 01:05:07 BDT
S. Smith says:
most companies, including amazon, btw.

Posted on 15 Jul 2011 18:43:33 BDT
If i can speak out from across the ocean, I live in Canada, and when I order from here (don't ask why, just accept that I do)... I much prefer if they are sent by Royal Mail -- who then hands them off to Canada Post. I've never had a problem with the condition of the received items nor the time frame of the delivery (about 5 business days).

Consider that we just went through a postal work-stoppage in Canada, that lasted about 10 days. I had an Amazon.co.uk order stuck in the middle of it. When work resumed, I did receive my parcel... I had to wait an other week, but no big deal for a couple of Blu-ray movies.

On the other hand, for whatever reason, Amazon.co.uk sometimes dispatches things overseas via UPS. Seeing as how UPS does not serve my area of Canada themselves, they hand it off to another courier company. This is cause for several delays, and often times extra fees which I must pay additionally on my end - that or not receive my order (my choice).

I just emailed asking with Amazon to ship all parcels coming my way via Royal Mail... but apparently that's not an option... go figure.

So in response to the original post... for me, it's a resounding YES.

Posted on 15 Jul 2011 19:24:26 BDT
Yetifeet77 says:
I have had really bad experiences with UPS, and when stuff comes via them I can gurantee the packaging will be damaged and dented. I actually had to tell one delivery person to be careful what he was doing as he was using my item (a glass clock!) as a kind of throw toy!

In reply to an earlier post on 15 Jul 2011 19:59:55 BDT
leigh says:
that is bad i hope you phone his manger about it

Posted on 16 Jul 2011 19:38:51 BDT
Royal Mail, all the way!!!!!!

In reply to an earlier post on 17 Jul 2011 00:03:22 BDT
B. M. Taylor says:
yes

In reply to an earlier post on 17 Jul 2011 00:11:01 BDT
leigh says:
yes

In reply to an earlier post on 22 Jul 2011 21:16:12 BDT
Yetifeet77 says:
Hi Leigh, I was quite firm with the delivery person and since that incident we have had a different driver working on my estate. If it happens again then I will deal with UPS directly :-)

In reply to an earlier post on 22 Jul 2011 21:51:36 BDT
leigh says:
good for you

Posted on 23 Jul 2011 11:28:03 BDT
Nish2nv says:
No. As the last 2 times my parcels had not reached me on time and I had to wait for replacements to be sent to me.

Posted on 23 Jul 2011 21:00:33 BDT
K. Archbold says:
I work for royal mail and can say we process all amazon packets with great care ,they often arrive damaged ,so before you make a false acusation, check your facts,also royal mail deliver alot of the private companys mail, get a job in amazon and ull soon see who does the most damage and causes delays ,,,FACT

Posted on 3 Aug 2011 00:36:29 BDT
M. Sparkes says:
I must say royal mail have always given me excellent service - always polite and always on time - i just wish the others were like it

Posted on 3 Aug 2011 10:01:37 BDT
S. P. Glover says:
The service from Royal Mail does depend on the integrity of the staff. My regular postman is excellent but some of the Royal Mail van delivery staff are not. The problem is of course that of the phantom delivery ie "we tried to delver but there was no response" when there is no doub5 at all, you were in at the time stated and no-one rang the doorbell 9r even knocked.

When Amazon has advises me of a specific date of d3livery I seem to spend all morning looking out for the delivery van.

It doesn't have to be like that, I also use Ocado which is excellent and the UPS driver rings and waits til I have answered the door.

So to repeat myself it depends on the individual member of staff and how good, bad or indifferent they are. In conclusion I would not like to see Royal Mail with an exclusive monopoly to Amazon deliveries.

In reply to an earlier post on 3 Aug 2011 22:49:11 BDT
dingo says:
They deliver to EVERY address in Great Britain EVERY working day, If there are items for that address. No other deliverer states that. Some leave it to drivers discretion or post on via Royal Mail/Parcelforce to outlying Islands.

In reply to an earlier post on 3 Aug 2011 23:11:38 BDT
In my opinion yes. This is down to the fact that If i am not around when delivery is attempted, the Royal Mail has a near by depot. The last delivery to me by courier from Amazn was cancelled as the courier expected me to do a round trip of nearly 40 miles to collect a parcel they were supposed to deliver. Couriers seem to offer nothing to the individual customer

In reply to an earlier post on 4 Aug 2011 15:34:17 BDT
Royal Mail do a fabulous job when it comes to delivering for Amazon. When the Harry Potter books were coming out they put on more wagons then usual. When the snow hit they did everything in their power to get Amazon on the road.

At Christmas the outgoings were so much more than had been anticipated by Amazon that instead of a wagon leaving Amazon every three hours one was leaving every 90 minutes!!!

If Amazon pass their work onto the likes of TNT etc, and need to deliver to the Outer Hebrides then TNT etc will take so far through the country and then pass to Royal Mail to get it across the water.

Amazon use Royal Mail because they get a fabulous service, and in the scheme of things the number of damages against the number of items moved is minimal, but then people only like to criticise; they don't like to praise.

In reply to an earlier post on 4 Aug 2011 21:33:15 BDT
royal mail are the best and cheepest and deliver packages for all private firms

In reply to an earlier post on 5 Aug 2011 17:33:02 BDT
Last edited by the author on 5 Aug 2011 17:33:34 BDT
Dogglllzzz says:
Agree Mrs. R.

As a Royal Mail Postie i deliver lots of Amazon packets on my round Monday-Saturday and it doesn't always have a pre-paid Royal Mail 1 or 2 or M on them Hence the rest go through our rivals who then pass them onto us for delivery and it doesn't have to be to the Outer Hebrides either! You are also correct, that the vast majority of people don't criticize us but people only remember the critical comments, never the good ones!
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Discussion in:  deals discussion forum
Participants:  99
Total posts:  213
Initial post:  12 Jul 2011
Latest post:  22 Aug 2013

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