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Kitchenaid Mixer

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Showing 1-25 of 96 posts in this discussion
Initial post: 1 Mar 2010 18:32:40 GMT
I have one of the Kitchenaid mixers and have had no end of problems with it, ranging from the tilt mechanism failing, the worm drive stopping and now I have only 2 speeds and sometimes they stop. Do I have a Friday afternoon machine or does everybody else have these problems.

Posted on 1 Mar 2010 21:18:21 GMT
creidz says:
I think you may have been unlucky we've had one for about 5 years and had no problems at all

Posted on 2 Mar 2010 13:05:56 GMT
I think you were defiantly unlucky - being a professional chef for 7 years and never seen one break apart from when a wash up boy put the whole thing through the industrial dishwasher.

Posted on 7 Mar 2010 08:51:42 GMT
Cook Booker says:
I have one which I use almost daily for a food magazine and it's not nearly as good as my old Kenwood Major. The pin holding the arm on works loose, weekly. I too only seem to have 2/3 speeds, it wobbles, I hate the way you have to use the chute to add flour etc, so I never do use it and end up with spillages. To make the whisk actually get to the bottom of the bowl I had to lower it, and now it hits the bowl too much. Yes, it's pretty, but no, they aren't as brilliant as they say.

Posted on 7 Mar 2010 20:30:18 GMT
C. Simon says:
I have had mine for about 3 years and have never had a problem with it. It looks good and performs perfectly every time.

Posted on 8 Mar 2010 08:21:33 GMT
Akita7 says:
I have had my kitchen aid for 4 years now and have had no problems. I inherited my mums machine and it too is fine. I think that you're just unlucky. You could try contacting the uk based company, they are very approachable & maybe able to help you out.
I agree with Cook Booker, the down side is the adjustment so the bottom of the bowl can be reached. However I just love the way it looks, so I can forgive this little irrataion.

In reply to an earlier post on 9 Mar 2010 19:35:51 GMT
Emma W says:
I've had one for 5 or 6 years and not had a problem except like Cook Booker says, the pin holding the arm sometimes works loose but this is normally when mixing heavier things like dough. I love how it looks though and wouldn't give any other machine countertop space!

Posted on 11 Mar 2010 14:38:01 GMT
Next One says:
I am sorry to hear you are having problems, i love my mixer, i was so impressed that Nigella Lawson ,Jamie Olliver and Gordon Rammsey all use them, i have since gone on to buy the Food Processer as well, all in Black (so classy) have you tried to contact Kitchenaid they will be of help i am sure. These machines do come with guarantees,Good Luck i am sure they wll resolve your problem

Posted on 12 Mar 2010 07:36:49 GMT
Amanda Howes says:
I went for a Kenwood Pattissier for about half the price and couldn't be happier. The kitchenaid is also only 250watt, the kenwood is 400!

Posted on 12 Mar 2010 10:13:23 GMT
Suzanne says:
Yes I too have problems with my Kitchenaid mixer. I have also given up sending it for repair as it only works a couple of times before the locking mechanism fails. I can't be bothered packing it up into a box every second week and think I am just going to tie a rope round the top to keep the machine head in place!

Posted on 14 Mar 2010 11:14:08 GMT
Royston says:
My mum has had a kitchen aid for a number of years and during that time it has been away for repair on a number of occations. When I decided to purchase a mixer I researched them for sometime and found that the K mix had some very good reviews and decided to get One. Two years on and I couldn't be happier. The k mix is georgous looking, solidly built, more controlable, more powerful, cheaper, totally reliable so far and it also just fits under my kitchen cupboards in the open position something the lankey artisan wouldn't. I also see that they use the k mix in the masterchef kitchens.

In reply to an earlier post on 15 Mar 2010 19:15:21 GMT
Andrew F says:

I was wondering if you could help. I was hoping to use a mixer to knead my bread dough? Any thought on what I might want to watch out for when purchasing one with a dough hook? so far I am impressed with the Kitchen Aid and the dough hook! Have not see the Kenwood or other alternative at work.

Posted on 22 Mar 2010 13:02:25 GMT
Thanks for the input guys, I have sent the machine away twice, they are very approachable but it is a bit of a shag having to box it up every time and be in to have it collected and returned. I am sending it away again, but it has now been broken more times than I have used it and I have bought a lot of different attachments to go with this machine. I also have the blender (great), the processor (great), a friend has the cuisinart one and has problems grating, Expresso machine (great), Burr grinder (not so impressed)doesn't do fine enough for the expresso machine. I am hoping that if I send away the machine enough I might get it fixed. Ever hopeful!

In reply to an earlier post on 20 Apr 2010 09:15:58 BDT
MM says:
Honestly I have found the KitchenAId and KMix too expensive. I am using the Kenwood handmixer for the kneading the bread and the dough is perfectly elastic after 3-4 mins of mixing; the mixer costs only £18 as well! So much more value for money.

In reply to an earlier post on 20 Apr 2010 09:16:02 BDT
Last edited by the author on 20 Apr 2010 09:16:55 BDT
MM says:
Honestly I have found the KitchenAId and KMix too expensive. I am using the Kenwood handmixer for kneading the bread dough and the dough is perfectly elastic after 3-4 mins of mixing; the mixer costs only £18 as well! So much more value for money. I am using it everyday to bake my own bread.

Posted on 24 Apr 2010 08:48:22 BDT
I've had a Kitchenaid Artisan for about 7 years and have had no trouble at all. It kneads dough, whisks perfect egg whites and mixes batter. I've got the pasta attachment, too, and have made batches of tagliatelle, etc. all good stuff and no issues. I think you've been really unlucky.

Posted on 24 Apr 2010 11:10:13 BDT
Just got the machine back. It still sounds really bad and very loud. Especially on the lower speeds. 1 and 2 are the same speed. It sounds like its grinding away. I also have a hand mixer with the double whisks. It was about £20 and is quieter and is 3 years old and has never broken or lost a speed setting. What's so difficult with the Kitchenaid? I think I'll have to have a word with the Kitchenaid people. It must cost them a fortune just in the shipping for me to send it back again and again.

In reply to an earlier post on 25 Apr 2010 13:20:12 BDT
Suelan says:
I am a keen cook and home baker and I have been using mine for thirteen years without any problems. It is much better than my previous Kenwood Chef.

In reply to an earlier post on 28 Apr 2010 13:37:49 BDT
C. M. Dawes says:
I bought my KitchenAid just over a year ago and have not had any problems with it at all. I have to admit that I bought it more for its looks than its performance - there are cheaper mixers out there that are more powerful - but even so, it copes more than adequately with every job it's given. It's a shame that you got a dodgy one. Perhaps you could mention to KitchenAid that it would be cheaper for them to give you a replacement rather than continiously repairing your faulty one?

In reply to an earlier post on 28 Apr 2010 19:02:24 BDT
A. Cheese says:
I also have had similar problems and have had to send it back twice for repair - but the company behaved impeccably and, even though it was out of warranty (second time), did not charge for the repair or carriage. I still think that mine is a bit of a 'Friday' job though in that it still doesn't sound quite right and the bolt through the back falls out! To be fair, it is an excellent machine when it works...but I have learnt to only use it for half loads when making bread.

Posted on 29 Apr 2010 13:09:26 BDT
Mr. PJ Brown says:
I did think about the Kitchenaid Artisan, having had one of their hand held beaters for some time, but went for the Kenwood Chef KM01. Advantages are:- wider variety of attachments which I use regularly, a far more powerful 1000W motor, better electronic control and better build quality. I still have, though do not use often my Mother's Kenwood chef which she bought in 1957 and it is still going strong. I make most of my own bread, cakes, sausages, mince, orange juice, pasta etc etc so I need a reliable strongly built machine. I feel that the Artisan is rather overpriced for what it is and is perhaps bought for style rather than function. I note when watching American cooking shows that the Viking Machine is used a lot. Very similar to the chef, could almost be made by the same company?

In reply to an earlier post on 30 Apr 2010 09:14:16 BDT
Pawan says:
We've had a Kitchen Aid mixer for 10 years, no problems at all - it is used on almost a daily basis for making bread and cakes. Sounds like you have been very unlucky. A few years back I had a car that was always at the garage, whilst a friend with the same car had no problems. I wonder if mixers are similar, and are just as temperamental - one is fine, whilst the next one off the production line has everything go wrong?

Posted on 29 Mar 2012 09:53:19 BDT
I sent my kitchen aid mixer via parcelforce and when it arrived it was covered in oil. is this ok or will there be a problem with it ?

Posted on 15 Dec 2012 22:56:16 GMT
Last edited by the author on 15 Dec 2012 22:56:53 GMT
JeanClark says:
What an interesting read. I have "lusted" after a Kitchenaid mixer for many, many years, and the only reason I have not bought one is that my Old Kenwood Chef is still going strong after 20 years, and it came from a boots sale for 75pence including the liquidiser.

Think i will stick with the Kenwood after reading the reviews, and "lust" no more

In reply to an earlier post on 15 Dec 2012 23:44:12 GMT
Wow! What a really great deal, Jean.
I got my first Kenwood Hand Mixer with a liquidiser attachment for a £3 when I was just 12 years old - I had saved my pocket money for months and months for it! And I was utterly heartbroken when it finally died on me during a Madiera Cake mix for a friend's birthday. I had had it for 28 years and I had made so many wonderful cakes with it over the years - it was more like catching up with an old friend every time I went and got it out of the cupboard. It took days to get over the loss, and crazy though it sounds I hate it's replacement, despite it also being a Kenwood - because it simply just doesn't feel or look the same!!!
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Discussion in:  cooking discussion forum
Participants:  31
Total posts:  96
Initial post:  1 Mar 2010
Latest post:  19 Oct 2014

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