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What Is Six Sigma?
 
 

What Is Six Sigma? (Paperback)

by Peter S. Pande (Author), Lawrence Holpp (Author) "Over the past few years, more and more employees of companies that have adopted Six Sigma have asked themselves these kinds of questions ..." (more)
5.0 out of 5 stars  See all reviews (2 customer reviews)
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Product Description

Product Description

This is the first Six Sigma primer written especially for employees. Six Sigma has gained an avid following among executives and managers for its ability to reduce cycle time, eliminate product defects, and dramatically increase customer involvement and satisfaction. But Six Sigma can't work without widespread employee involvement and commitment. "What Is Six Sigma?" explains, for employees, the core ideas behind Six Sigma, the crucial roles and responsibilities employees have in a Six Sigma initiative, and how Six Sigma can benefit them.This concise introduction to Six Sigma explains what questions to ask when Six Sigma is first introduced in an organization, then answers those questions in straightforward and easy-to-read style. Look to it for real-world descriptions of: the fundamentals and foundations of Six Sigma; the essential roles employees play in Six Sigma; the changes and challenges they are likely to see; and, case studies of employees using Six Sigma to identify - and correct - major problems. More than a "quality" program, Six Sigma is a business initiative that helps every area of an organization meet the changing needs of its customers, profitably. "What Is Six Sigma?" will help spread the message of Six Sigma around any organization simply and clearly.


From the Publisher

 Brief, 98-page summary of Six Sigma designed to be read in 60 minutes. (15,000-20,000 words)  Written for employees, addressing employee's questions and concerns (whereas The Six Sigma Way is written for managers)  Authors are Six Sigma experts and trained “blackbelts” at GE for GE's Six Sigma.

Inside This Book (Learn More)
First Sentence
Over the past few years, more and more employees of companies that have adopted Six Sigma have asked themselves these kinds of questions. Read the first page
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Front Cover | Copyright | Table of Contents | Excerpt | Back Cover
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20 of 21 people found the following review helpful:
5.0 out of 5 stars Does What It Says on The Tin, 14 May 2003
I like this book a lot. Some Six Sigma books are strong on history, while others contain lots of theory. Six sigma implementation is hard on the people caught up in the change process. This concise (lean) book provides background information and questions/answers for those people. But it !
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54 of 59 people found the following review helpful:
5.0 out of 5 stars Pull your company up by its boot straps!, 16 Mar 2002
By A Customer
A fantastic quick overview of the concepts and practice of Six Sigma, this took me 90 minutes to read and opened up a whole new world. Operating at six sigma (a statistical term meaning 100%) will have you running your business with zero customer complaints, and continually on the watch for process and quality improvement. A rigorous team approach to identifying and rectifying both large and small causes of less-than-perfect output, the Six Sigma project will give you lots of fun and challenge you as far as you can go... Rich with practical examples of real impact in some of today's largest organizations. There is plenty of further reading to follow on from this clear and simple introduction.
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