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Pure Legato 2 Luxury DAB Micro System [Electronics]
 
 
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Pure Legato 2 Luxury DAB Micro System [Electronics]

by Pure
1.8 out of 5 stars  See all reviews (11 customer reviews) More about this product

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1 used from £179.99 2 refurbished from £99.99

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Product details

  • Delivery Destinations: Visit the Delivery Destinations Help page to see where this item can be delivered.
    Find out more about our Delivery Rates and Returns Policy
  • Item model number: Legato 2
  • ASIN: B000OS50F8
  • Date first available at Amazon.co.uk: 23 Mar 2007
  • Average Customer Review: 1.8 out of 5 stars  See all reviews (11 customer reviews)
  • Amazon.co.uk Sales Rank: 92,028 in Electronics & Photo (See Bestsellers in Electronics & Photo)

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Customer Reviews

11 Reviews
5 star:
 (2)
4 star:    (0)
3 star:    (0)
2 star:
 (1)
1 star:
 (8)
 
 
 
 
 
Average Customer Review
1.8 out of 5 stars (11 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

 
19 of 19 people found the following review helpful:
1.0 out of 5 stars Not so much a review as a warning, 17 Jan 2008
By NHH (Middlesex United Kingdom) - See all my reviews

Read the following email exchange with Pure 'tech support' before you purchase this product:-


NHH:-
Hi there,
The CD player on my Legato system has started playing up - loads of microskips and popping/clicking noises. Pretty disappointing as I bought the unit on the strength of really good experiences with your Evoke and Tempus radio sets but, according to the customer reviews on Amazon, not particularly unusual! There does seem to be a lot of heat build-up in these units, which it probably a contributory factor to their early failure, so is there any point in attempting to have it repaired (I'm hooked on the looks and it still sounds great on radio) or should I consider replacing it - perhaps with a Legato II if that is likely to be any more reliable (eg does it now sport a conventional external heat sink?).


PURE:-
Hi
I'm sorry to say but it sounds as though your PURE Digital product is faulty and will need to be replaced. To ensure the least amount of
time without your product I would suggest you contact your original vendor and return it to them together with a copy of this email, as they may be able to swap the radio for you there and then. If this is not possible then we are more than happy to take a look at the radio for you under the warranty terms.

If you would like us to take a look then please forward a weekday\ daytime address and contact number so we can issue you with a returns authorisation number allowing us to identify the product when it arrives here.


NHH:-
I have already had one replacement from the vendor (*******) due to a cooling fan problem and unfortunately the unit is now out of warrantee, hence my question as to whether repair is likely to be economically viable or would I be better to cut my losses and move on - especially as reading customer reviews indicates that this problem is endemic. And I repeat - is the Legato II likely to be any more reliable?


PURE:-
Apologies, I think I misread the response.
You will need to contact our out of warranty repair specialist - The Radio Service Centre - on 01273 495042 and they will be able to get your radio repaired for you.

Comprehensive technical notes and frequently asked questions regarding all
PURE products can be found on the support pages of PURE-Digital's website at
http://www.pure-digital.com/Support/index.asp


NHH:-
Sorry to be a pest, but is this an endemic problem as the reviews suggest? If so there is not much point on spending money on a repair simply for the same thing to fail in two or three years (the almost 20 year old 'separates' system which the Legato replaced was still working as well as the day it was bought) and again - is the Legato II likely any more reliable?

Thanks for the link but regret I can find nothing relevant on your support pages except a note in the Legato II FAQ's saying that it is normal for CDs to feel hot after playing. This does not give me a great deal of confidence as, though it might not damage the CD, heat build up will surely shorten the life of the transport mechanism.


Pure:-
Silence!

Comment Comments (3) | Permalink | Was this review helpful to you? Yes No (Report this)



 
14 of 14 people found the following review helpful:
1.0 out of 5 stars Legato - load of old rubbisho, 20 Jan 2008
After a year of owning this the CD tray refused to open and the remote stopped functioning. Designed in the UK , manufactured in China - say's it all really. Cheaply made tat dressed up to look like a quality product.
Comment Comment (1) | Permalink | Was this review helpful to you? Yes No (Report this)



 
21 of 22 people found the following review helpful:
2.0 out of 5 stars Pure legato 2. , 24 Oct 2007
By Mr. Bernard Mcaneny "Bernie" (UK) - See all my reviews
(REAL NAME)   
The legato 2 looks good and sounds good. Plus it has many excellent features, not least, the SD card play/record facility.
However, on my one the alarm played up and often would not come on. In fact the sound would not always work when switched on normally. It was returned to the shop as directed by Pure and OVER TWO MONTHS ON I AM STILL WAITING FOR THE REPLACEMENT, due entirely to supply problems from Pure. I am now looking at alternatives and feel that Pure have a good product but poor customer backup/support which needs to be considered when purchasing. After placing this review I contacted Pure again and told them what I had done. They asked me not to place any more negative reviews, that there was still a supply problem but that thay had a single new Legato that they kept back in reserve and would send it out direct by overnight courier to me as the replacement rather than via the shop. Fourteen days later and still no sign of this replacement unit. But today I did receive a Pure DMX-60 valued at £100 less then the Legato! Pure did not send it and do not know where it came from, nor does the shop I ordered the Legato from originally. Pure, however, tell me that there they have just tracked down two cherry Legato 2s still available in the UK. There intention being to have it delivered to me in 48Hrs. Until then this review must remain "Customer support in name only". Buyer beware. I will amend it as and when the legato arrives.
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Most Recent Customer Reviews

1.0 out of 5 stars Worst product ever
I would like to add my voice to all those reviews that have labelled this a terrible product. I have had mine for 4 years, but within a year the CD player became temperamental,... Read more
Published 5 days ago by Richard F. Anyamene

1.0 out of 5 stars Dreadful
My advice is to avoid this product at all costs. It looks the part, and it sounds pretty good as well (especially with the optional extra subwoofer - although they are now... Read more
Published 12 days ago by A. Menzies

1.0 out of 5 stars pure legato 2
i was looking for DAB micro system for my kitchen and was interestred in the legato but after reading the reviews about this product (RELIABILITY cd PLAYING)I will be looking at... Read more
Published 5 months ago by LATE NIGHT.

1.0 out of 5 stars Not good...
I originally bought a Pure Legato II in October 2007, paying £300.

By May 2008, the CD player was completely unuseable. Read more
Published 5 months ago by Mr. D. Guilfoyle

5.0 out of 5 stars PURE LEGATO 11 JOY
Legato 11 vast improvement on version 1 in sound quality and I hope reliability. Great looks and features. e.g. recording to SD card and programming Guide. Read more
Published 10 months ago by mapline

1.0 out of 5 stars PURE: are they just unreliable units?
I bought a DMX 60 july 07 and it often makes strange noises when turning on (like something is wrong) and I now find the cd wontplay cd's without skipping all the time. Read more
Published 10 months ago by Ms. R. Bailey

5.0 out of 5 stars Fabulous Reception and Looks Great
I purchased the Legato 2 after much research and have just set it up, very easily. I bought the "Cherry" finish and the quality look and feel is great, in fact if anything the... Read more
Published on 17 Sep 2007 by Mr. R. Saunders

1.0 out of 5 stars Great idea, ruined by noisy fan and awful cd player.
If your idea of good radio to to hear it over the noise of this internal fan whirring away all the time, then you might like this. Read more
Published on 27 Aug 2007 by Dr. P. G. Rabey

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