Most Helpful Customer Reviews
|
|
27 of 27 people found the following review helpful:
3.0 out of 5 stars
Good sound quality but very flawed product, 22 Aug 2007
I bought this from a major electrical retailer at a much higher price than Amazon, so if price is your thing then Amazon's is excellent.
The software has been updated since the previous reviews and now allows scrolling by letter - which will allow you to find a track much quicker. It is also certifed Vista compatible.
I found sound quality to be excellent, but there is one massive flaw - sound skipping or dropouts. If you visit logitech on the web and look at the forums, you'll see this is a MAJOR issue for many purchasers. The unit's bluetooth signal is very easily affected by WiFi, by cordless phones, by baby-monitors and everything else that uses the 2.4MHz band. Some users found the sound being interrupted every couple of seconds. After a lot of trial-and-error, I managed to avoid this.
The next major issue is that the receiver unit has no buffer at all. Let me repeat that - no buffer at all. What that means is that if there is an error in transmission, you will have a gap in your music. I found that this equated to a second of silence every three minutes or so (on a core 2 duo system at 2GHz with 2MB of memory doing the streaming over a distance of 3m with no walls in the way). It might not sound a lot but - believe me - if you love music it's really irritating!
The unit streams sound from Windows Media Player (it only mentions 9 and 10 and much of the logitech site has dwnloads that only work with 9 and 10 although they do claim Vista compatibility) or from I-Tunes. It's pretty clunky in operation, though, and if you have a large music library, you'll spend quite a bit of time waiting for the very amateurishly programmed logitech streampoint interface to index everything.
The logitech forums are full of people complaining about these issues, plus one other - quality control. A significant number of units (mine included) just stop working without warning. My vista systems then all refused to recognise the bluetooth transmitter as a logitech product, but instead saw it as a Broadcom Bluetooth device, and refused to go further. This is mentioned by other users on logitech's support. Logitech have a product returns system already set up for this item, which suggests they receive quite a few back.
Now I know that all sounds very negative - and I guessit is. Trouble is I did SO much want to love the product. It looks great, with a really cool blue backlight and aluminium components (though the handset scratches very easily) and when it works, the sound is much better than (for example) the Philips Streamium. It just seems like a half-finished product - the support forums are clogged with comments from people - like me - who tried hard to use a product whose looks they loved, but in the end had to give up.
Help other customers find the most helpful reviews
Was this review helpful to you?
|
|
|
|
|
|
50 of 53 people found the following review helpful:
4.0 out of 5 stars
superb, but a software update would give it 5 stars, 17 Oct 2006
the remote and dock - which also acts as a charger - look great, and the bright, blue, back-lit screen is beautiful. it feels great too, heavy enough so it doesn't feel cheap, light enough so you don't think 'what is in this thing!?'.
the software installed with no problems, and looks to be pretty good. we all know that some electronics companies do software well, and some - perhaps most - don't, but i have no problems with what i've seen so far. the streampoint app indexed all my music easily, and you choose how that music should be played, thankfully allowing you to use your usual player - itunes for me - rather than forcing you to use windows media player because you're using a windows machine, or even worse a manufacturer's own player (i still have nightmares about having to use sony's awful sonic stage when i first bought a sony mp3 player back in the day). the transmitter again looks good. small and classy looking, and doesn't seem out of place on my desk. and no problems so far with it's range (my pc - and music - is upstairs, my entertainment system downstairs).
the best thing though? for me, the sound quality. i was really quite aprehensive about this. i tried a couple of times playing my ipod through my home entertainment amp, and it sounded like a cheap transister radio. i figured this may need to have an digital connection, rather than using stereo jacks, but i was wrong - the sound is excellent. granted, my jacks lead cost me about £60 (used to use it with my last dvd player), but still.
so my one problem - there had to be one - is with the scroll wheel. i know i'm used to the ipod's wheel, so i immediately didn't like that fact that this wheel actually does turn (not a touch sensitive thing), but it just feels a little... plasticy. this surprised me, considering the quality of the rest of the system. but that, i can live with. what is irritating is the speed of the thing. i have somewhere in the region of 600 albums, and if i want to quickly listen to a favourite track from an artist starting with, for example, "S", you soon realise that "quickly" just ain't gonna happen. that's what i did yesterday, and although i didn't time myself, i reckon it must have taken a couple of minutes to get to "s". that is gonna be a problem. despite the fact that i don't like zz-top. hopefully they can release an update to the software. perhaps an "artist by letter" and "album by letter", so the maximum number you have to initially scroll through is 26?
all in all though, if you're looking for a wirless, streaming solution, this is it. it simplys looks great and it just... well, works.
Help other customers find the most helpful reviews
Was this review helpful to you?
|
|
|
|
|
|
24 of 29 people found the following review helpful:
3.0 out of 5 stars
Great item with just a few flaws, 24 Jan 2007
This is the kind of gadget that I had been waiting to come along for ages. As I have quite a large MP3 collection, but dont have the money for a Sonos or space for a mediacentre PC, this is a really good solution. It looks great, is a piece of cake to setup and the sound quality is perfect. However there are a few issues which might put people off:
1. The range isnt great, so if you have a big house and your PC and stereo are at opposite ends of it, you may struggle to get skip free music.
2. As this is bluetooth, it interferes with wireless networking connections (as bluetooth and wifi share the same frequency band). In order to get a good wifi connection from my wireless router, I have to completely disconnect the dj transmitter from my PC, which is a pain as it often has to search for the remote again when I reconnect it.
3. If you have a very large MP3 collection, searching your tracks can be very time consuming. For example, I have over 700 separate artists in my collection (sounds like a lot but not when you consider that a double compilation album will have up to 40 artists on it). So if I want to search my tracks by artist, and find someone starting with the letter T, I have to scroll through almost the whole alphabet of artists to get there, which takes aaaages. And you cant scroll backwards through the alphabet either (eg. scrolling back from A to get to Z), so if you're looking for an artist beginning with the letter Z, you'll have to scroll through every artist in your collection to get there.
As these issues effect me quite badly, I probably wouldnt have bought this if I'd known about them. But if you are unlikely to be effected by these problems, then this is definately the gadget for you. There isnt a single media player out there that can compete with this in terms of price and looks, but if you want to hold out for the perfect unit, or you can afford a media PC or Sonos (!), then I'd give it a miss.
Help other customers find the most helpful reviews
Was this review helpful to you?
|
|
|
|
|
|
Most Recent Customer Reviews
|