Product Description
Book Description
This book is a ready reference of troubleshooting, diagnostics, and repair processes and procedures for a range of commonly used personal computers and peripheral devices. Written in the popular Black Book format with a hardware focus, this book is a comprehensive problem-solving reference that uses a step-by-step approach and cross-referenced solutions. Unlike other PC troubleshooting books, you don't have to read through pages of text to find a solution. This book cuts out the unnecessary background reference material and filler to bring you clear, concise, and necessary reference information followed by problem solving solutions in an easy-to-use format. Each unit within the book contains: a common customer complaint, symptoms common to the problem, tools needed (hand, hardware, or software), step-by-step processes used to verify the problem, and the step-by-step processes used to correct the problem.
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About the Author
Ron Gilster (Walla Walla, WA) has been involved with computers, programming, hardware repair, networking, and internetworking as a trainer, teacher, developer, merchant, and end user. He is employed by HighSpeed.com, a leading LMDS, DSL, and broadband communications company and ISP, where he is responsible for the networking infrastructure of the corporation. He is also the author of several books and holds a variety of certifications including I-Net+, Network+, A+, CCNA, and CCSE.
--This text refers to an out of print or unavailable edition of this title.