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PC Technician Black Book (Black Book Series)
 
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PC Technician Black Book (Black Book Series) (Paperback)

by Ron Gilster (Author)
2.5 out of 5 stars See all reviews (2 customer reviews)
Price: £34.99 & this item Delivered FREE in the UK with Super Saver Delivery. See details and conditions
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Product details

  • Paperback: 744 pages
  • Publisher: Paraglyph Inc.; Pap/Cdr edition (31 Jul 2002)
  • Language English
  • ISBN-10: 1932111034
  • ISBN-13: 978-1932111033
  • Product Dimensions: 23.4 x 18.9 x 5.3 cm
  • Average Customer Review: 2.5 out of 5 stars See all reviews (2 customer reviews)
  • Amazon.co.uk Sales Rank: 2,668,483 in Books (See Bestsellers in Books)

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Product Description

Book Description
This book is a ready reference of troubleshooting, diagnostics, and repair processes and procedures for a range of commonly used personal computers and peripheral devices. Written in the popular Black Book format with a hardware focus, this book is a comprehensive problem-solving reference that uses a step-by-step approach and cross-referenced solutions. Unlike other PC troubleshooting books, you don't have to read through pages of text to find a solution. This book cuts out the unnecessary background reference material and filler to bring you clear, concise, and necessary reference information followed by problem solving solutions in an easy-to-use format. Each unit within the book contains: a common customer complaint, symptoms common to the problem, tools needed (hand, hardware, or software), step-by-step processes used to verify the problem, and the step-by-step processes used to correct the problem. --This text refers to an out of print or unavailable edition of this title.

About the Author
Ron Gilster (Walla Walla, WA) has been involved with computers, programming, hardware repair, networking, and internetworking as a trainer, teacher, developer, merchant, and end user. He is employed by HighSpeed.com, a leading LMDS, DSL, and broadband communications company and ISP, where he is responsible for the networking infrastructure of the corporation. He is also the author of several books and holds a variety of certifications including I-Net+, Network+, A+, CCNA, and CCSE. --This text refers to an out of print or unavailable edition of this title.

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Customer Reviews

2 Reviews
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Average Customer Review
2.5 out of 5 stars (2 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

 
13 of 14 people found the following review helpful:
1.0 out of 5 stars 650 pages stating the obvious 50 pages just plain wrong IMHO, 9 Dec 2001
By nwlaurie@bigfoot.com (Somerset, Engalnd) - See all my reviews
`If you install an ATX power supply and it fails to power up, the problem may very well lie in the motherboard, processor, memory, or video card - or it may not.' This is typical of what the publisher's blurb introduces as `technical accuracy', `practical focus' and `accessibility'. Still on the subject of power supplies, this book confidently states that `The power supply accounts for nearly a third of the problems on a PC' - well, not in my experience, it doesn't; some problems, yes, but I replace less than one PSU per month and compared to, say, windows problems, drive problems, connector problems and (above all) user problems, the PSU is nothing more than an occasional refreshing `easy one' - I just wish a third of my work was as simple as this!
Picture captions are misplaced, duplicated and wrong (chapter 15); eight - yes eight - full pages describing the keyboard layout are typical of the level of woffle in this book. The index fails to list quite fundamental items (ATA/100? No. ATA/66, then? No. Change tack then: ESD (electrostatic discharge)? No, though an ESD strap is illustrated, and indexed without explanation). Slapdash editing like this just makes a nonsense of the occasional good bits in this book.
Anyone who has been `spoiled' by reading real technicians' books by real technicians will be very sadly disappointed, if not actively upset (the way I was) by this book. Try looking up Scott Mueller on this website and spend the extra few quid on some of the hard stuff.
Described as `ideal for A+ certified technicians', any technician with a couple of years' field experience would be lost as to whether to laugh or cry at this book. Having just spent £34 on it, I'm crying.
Nick Laurie (freelance PC repair technician)
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2 of 3 people found the following review helpful:
4.0 out of 5 stars Interesting and extremly enjoyable, 21 Jan 2002
By bradley_poole@hotmail.com (South West, England) - See all my reviews
I have recently graduated from three years studying Informationn Technology at university. On obtaining a job as an IT Technician I thought that it would be useful to do some backround reading. I learnt more about the workings of PC's after reading this one book, than I did after three years of studying. Every chapter has an introduction and backround history to a certain piece of hardware, that I found extremly interesting. I found the book very easy and enjoyable to read and will definatly be using it for future reference.
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