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Managing Conflict
 
 
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Managing Conflict (Paperback)

by Gill Taylor (Author) "Conflict is all around us: in our homes, at work, in the street; it is reported in the media and forms the substance of drama;..." (more)
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Product details

  • Paperback: 128 pages
  • Publisher: Directory of Social Change (1 Jun 2000)
  • Language English
  • ISBN-10: 1900360284
  • ISBN-13: 978-1900360289
  • Product Dimensions: 24 x 16.6 x 1 cm
  • Average Customer Review: No customer reviews yet. Be the first.
  • Amazon.co.uk Sales Rank: 1,160,922 in Books (See Bestsellers in Books)

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Product Description

Review

'The author, clearly an experienced manager, knows what she is writing about and blends management theory with experience of her real life work ... This book is for managers who want to build and leave a legacy of excellence in their wake' [Community Care]


Product Description

This book for voluntary sector managers and their teams examines conflict at work and offers strategies for dealing with it. Disagreements between managers and employees, members of a team, or workers and clients can have destructive effects on the individuals concerned and on the work of the organisation. Adopting the same lively, scenario-based approach as in her previous books, Gill Taylor provides helpful advice, and reassurance that everyone can improve their conflict resolution skills.
Inside This Book (Learn More)
First Sentence
Conflict is all around us: in our homes, at work, in the street; it is reported in the media and forms the substance of drama; it occurs between individuals, groups, or countries. Read the first page
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Front Cover | Copyright | Table of Contents | Excerpt | Back Cover
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