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Customer Satisfaction Is Worth Customer Loyalty (Hardcover)
by Jeffrey Gitomer (Author)
4.6 out of 5 stars  (25 customer reviews)
RRP: £19.99
Price: £17.99 & this item Delivered FREE in the UK with Super Saver Delivery. See details and conditions
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Availability: Usually dispatched within 1 to 3 weeks. Dispatched from and sold by Amazon.co.uk.

28 used & new available from £8.63

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Customer Satisfaction Is Worth Customer Loyalty The Sales Bible: The Ultimate Sales Resource
The Sales Bible: The Ultimate Sales Resource by Jeffrey Gitomer
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In stock. Dispatched from and sold by Amazon.co.uk.

Price For Both: £26.77

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Product details
  • Hardcover: 256 pages
  • Publisher: Capstone (1 Sep 1999)
  • Language English
  • ISBN-10: 188516730X
  • ISBN-13: 978-1885167309
  • Product Dimensions: 23.1 x 15.2 x 3.3 cm
  • Average Customer Review: 4.6 out of 5 stars  (25 customer reviews)
  • Amazon.co.uk Sales Rank: 140,188 in Books (See Bestsellers in Books)

    Popular in this category:

    #93 in  Books > Business, Finance & Law > Sales & Marketing > Customer Services

    (Publishers and authors: Improve Your Sales)

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Product Description
Synopsis
Offers strategies for turning customer satisfaction into customer loyalty, emphasizing the importance of word-of-mouth advertising.