Most Helpful Customer Reviews
|
|
14 of 15 people found the following review helpful:
5.0 out of 5 stars
Not only for ARIS users, 18 Feb 2002
This substantial book of over 500 pages, is a comprehensive guide to working with the process modelling tool ARIS, based on the author's experience of using it in BT. On the face of it, this book is no more likely to be read avidly by those not using ARIS, than a manual on Excel or Access is to be read purely for pleasure. However the volume might serve a number of purposes. Firstly for those actually using the ARIS tool, it provides a very comprehensive review of its functions and uses, and a detailed manual on how to use it. In this respect, the book is of much greater value than a purely on-line help file, because it is a logically structured, clearly laid-out, and systematic tutorial to all the various functions and definitions within ARIS complete with many diagrammatic examples of models produced and the underlying concepts. Unlike some such manuals, it is readable, well illustrated with screen shots as well as diagrams, and requires little effort to read and absorb (given the basic motivation or need to do so). Secondly, for those not yet using ARIS, but perhaps considering doing so, the book gives valuable insight into the tool, and offers therefore a useful initial evaluation of whether this particular tool would meet their needs. (The author might well have had in mind this possibility - as his own enthusiasm for the tool and its potential shines through from time to time.) Finally, for those neither using nor considering the use of such a tool (or at any rate this one), but with a more general interest in process modelling, the book serves as a useful reminder of some of the issues and opportunities provided by process modelling. In the introduction, and in various parts of the text, the book usefully covers the difference between a model and a picture; the uses to which a model can be put - in this respect identifying amongst others, the topical issue of knowledge mapping. Later in describing the underlying philosophy of ARIS, it covers the "event driven process chain -(EPC), and argues for the value of this approach with a logic that will help in any process modelling activity. The book also wisely counsels against the trap of the unwary process-modelling enthusiast - that of "modelling the universe" ("know when you have done enough"), and reminds us to identify why the modelling is being undertaken and for what purpose it will be used. Other useful concepts explored include "swim lane" modelling - broadly comparable to mapping processes in rows and columns (according to function and hierarchy for instance) and Value Chain Diagram - higher level enterprise diagramming. This is well written book which deserves a wider audience than it is likely to get!
|
|
|
7 of 7 people found the following review helpful:
5.0 out of 5 stars
Excellent and practical "How-To" guide, 15 Jun 2001
By A Customer
This is a book that does what it says it will do which is provide a hands-on approach to understanding Business Process Modelling with ARIS. Pitched at a suitable level, it is excellent for Process Analysts, Modellers and other ARIS users. A good piece of reference material, it is a must have.
|
|
|
|