Synopsis
Summary: This book focuses on basic knowledge management (KM) concepts and their inter-relationships. It brings together diverse perspectives currently seen in the field of KM research and practice in a logical sequence incorporating the most relevant and representative examples into an integrated framework. It offers a comprehensive coverage of the KM phenomena, including: KM frameworks, KM drivers, socio-technological enablers and processes, KM outputs and outcomes, as well as issues and challenges for KM present and future. The book helps students, individuals and organisations to better understand the benefits and limitations of KM. It will also help managers to choose more suitable KM solutions to enhance and exploit their organisational knowledge. Key Features: Portrays an objective and complete picture of KM; integrates diverse perspectives into a holistic framework; offers a comprehensive coverage of major KM elements and their relationships; illustrates concepts with real world examples; structures material in a systematic and logical manner The Authors: Dr Meliha Handzic is Inaugural Leader of the KM research group the University of New South Wales, Australia.
Her main teaching and research interests include knowledge management and decision support. Albert Z. Zhou is earning his PhD in KM at the University of New South Wales. He has written two books on KM and has had articles published in journals such as "Journal of Intellectual Capital, Knowledge Management Research & Practice" and "Journal of Information and Knowledge Management". Readership: Scientists, researchers and research students; practitioners and professionals and managers; graduates and undergraduates; university, corporate and government libraries. Contents: Preface Part I: Introduction to KM The integrated view of KM Drivers of KM Part II: KM components and relationships Social and organisational enablers of KM The role of technology in KM Knowledge manipulation processes Understanding knowledge as asset Part III: Benefits and limitations of KM Outcomes of KM Issues and challenges for KM present and future Resources Index
