Join Amazon Prime and get unlimited Free One-Day Delivery. Already a member? Sign in.

Quantity:

More Buying Choices

18 used & new from �4.46

Have one to sell? Sell yours here

Share your own customer images

Search inside this book

Managing Quality (Express Exec) (Paperback)

by Amy Zuckerman (Author), Ned Hamson (Author)

No customer reviews yet. Be the first.

RRP:	�8.99
Price:	�8.09 & this item Delivered FREE in the UK with Super Saver Delivery. See details and conditions
You Save:	�0.90 (10%)
	o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o

In stock.
Dispatched from and sold by Amazon.co.uk. Gift-wrap available.

Only 1 left in stock--order soon (more on the way).

Want guaranteed delivery by Wednesday, July 15? Choose Express delivery at checkout. See Details

10 new from �4.90 8 used from �4.46

Other Editions:	RRP:	Our Price:	Other Offers:
Unbound			Order it used

Product details

Paperback: 136 pages
Publisher: Capstone (29 Jan 2002)
Language English
ISBN-10: 1841122211
ISBN-13: 978-1841122212
Product Dimensions: 16.8 x 12.4 x 1.2 cm
Average Customer Review: No customer reviews yet. Be the first.
Amazon.co.uk Sales Rank: 1,563,335 in Books (See Bestsellers in Books)

Would you like to update product info or give feedback on images?

See Complete Table of Contents

Customers Viewing This Page May Be Interested in These Sponsored Links

(What is this?)

Total Quality Management

tracesoft.co.uk Get it... Right First Time with Tracesoft paperless, realtime, TQM

MSc Quality Management

www.port.ac.uk/SQM Achieve excellence. Apply Now. F/T P/T or Distance Learning

Quality Management

www.hp.com/uk Application Testing Software From HP. Download A Free Trial Today!

Product Description

Product Description
Fast track route to mastering quality management

Covers the key areas of quality management, from understanding the vital connections between customers and ISO 9000–2000 to the key steps to develop a practical, performance enhancing quality management process

Examples and lessons from some of the world′s most successful businesses, including Toyota, Solectron Technology, Sun Microsystems, Sundaram–Clayton, and Prudential Assurance Company, and ideas from the smartest thinkers, including W. Edwards Deming, Philip Crosby, Genichi Taguchi, Shigeo Shingo, and Dr. A.V. Feigenbaum

Includes a glossary of key concepts and a comprehensive resources guide

From the Inside Flap
Fast track route to mastering quality management

Includes a glossary of key concepts and a comprehensive resources guide

See all Product Description

Inside This Book (Learn More)

Explore More
Concordance

Tag this product

(What's this?)

Think of a tag as a keyword or label you consider is strongly related to this product.
Tags will help all customers organize and find favorite items.

Customer Reviews

There are no customer reviews yet. Create your own review

Video reviews

New feature! Amazon now allows customers to upload product video reviews. Use a webcam or video camera to record and upload reviews to Amazon.

.jsOffDisplayBlock { display: block; } .jsOffDisplayInline { display: inline; } .jsOffVisibility { visibility: visible; } .jsOnDisplayBlock { display: none; } .jsOnDisplayNoneBlock { display: block; } .jsOnDisplayNoneInline { display: inline; } .jsOnDisplayInline { display: none; } .jsOnVisibility { visibility: hidden; } .jsOnDisplayBlock { display: none; } .jsOnDisplayInline { display: none; } .jsOnVisibility { visibility: hidden; }

Customer Discussions

Beta (What's this?)

This product's forum (0 discussions)

	Discussion	Replies	Latest Post
	No discussions yet

Ask questions, Share opinions, Gain insight

Start a new discussion

Topic:

First post:

Prompts for sign-in

[Cancel]

Guidelines

Look for similar items by category

Feedback

Would you like to update product info or give feedback on images?
I am the Author, and I want to comment on my book.
I am the Publisher, and I want to comment on this book.

Achieving Quality Through...

Take a look at the cover of this book, particularly the two images you... Read more
£112.10

›Find similar items

Let Olay Amaze You

Amazon.co.uk sells all your favourite ranges from Olay, including Regenerist and Total Effects.

›Discover Olay at Amazon.co.uk

Train Hard...Play Hard

Gear up with up to 60% off athletic and outdoor shoes.

›Shop now

Treat Someone

With an Amazon.co.uk Gift Certificate, you can get them what they want (even if you don't know what that is).

›Learn more about Gift Certificates

Where's My Stuff?

track your recent orders
view or change your orders in Your Account

Delivery and Returns

see our delivery rates and policies
thinking of returning an item? (See our Returns Policy)

Need Help?

Forgot your password?
Buy Gift Certificates.
still have questions? Visit our Help Pages

Your Recent History

(What's this?)

You have no recently viewed items or searches.

After viewing product detail pages or search results, look here to find an easy way to navigate back to pages you are interested in.

Look to the right column to find helpful suggestions for your shopping session.

Continue Shopping: Top Sellers

The Girl Who Played with Fire by Stieg Larsson

4.5 out of 5 stars (75)�3.86

Breaking Dawn (Twilight Saga) by Stephenie Meyer

4.1 out of 5 stars (464)�6.49

The Girl with the Dragon Tattoo by Stieg Larsson

4.1 out of 5 stars (165)�3.99

The Host by Stephenie Meyer

4.2 out of 5 stars (84)�3.86


Amazon Home

International Sites: United States \| Germany \| France \| Japan \| Canada \| China

Business Programs: Sell on Amazon \| Fulfilment by Amazon \| Join Associates \| Join Advantage

Customer Service \| Help \| View Basket \| Your Account

About Amazon.co.uk \| Careers at Amazon


Amazon Home

International Sites: United States \| Germany \| France \| Japan \| Canada \| China

Business Programs: Sell on Amazon \| Fulfilment by Amazon \| Join Associates \| Join Advantage

Customer Service \| Help \| View Basket \| Your Account

About Amazon.co.uk \| Careers at Amazon