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The Oz Principle: Getting Results Through Individual and Organizational Accountability
 
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The Oz Principle: Getting Results Through Individual and Organizational Accountability (Hardcover)

by Roger Connors (Author), Craig R. Hickman (Author), Tom Smith (Author)
4.8 out of 5 stars See all reviews (5 customer reviews)
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Product details

  • Hardcover: 256 pages
  • Publisher: Portfolio; Rev. and Updated Ed edition (1 May 2004)
  • Language English
  • ISBN-10: 1591840244
  • ISBN-13: 978-1591840244
  • Product Dimensions: 22.9 x 15.5 x 2.5 cm
  • Average Customer Review: 4.8 out of 5 stars See all reviews (5 customer reviews)
  • Amazon.co.uk Sales Rank: 131,827 in Books (See Bestsellers in Books)

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Product Description

Product Description
The Oz Principle explores how people in business suffer from the same feelings of anxiety and helplessness that beset the characters in The Wizard of Oz. It shows how to break through above the line with an attitude of accountability that empowers employees to overcome problems, excuses, and biases, to achieve enviable results. --This text refers to an out of print or unavailable edition of this title.

From the Author
Here's what people are saying about The Oz Principle:
"It will help you approach any new idea or problem and impact your ability to be successful...The Oz Principle hit the punch line early and then supported it. It introduces a global concept right away, and then the components of each chapter gives you a better understanding of that global concept...After our client's re-organization, we had the worst month we've ever had leading into January (typically a low recruiting month in our industry) we required everyone to submit an Accountability Plan and we beat our projected hires by 20%. A direct result of implementing The Oz Principle in our organization." - Mark Wortley, President, Beverly Care Alliance

"The Oz Principle has really made accountability very easy to understand and has improved our effectiveness in obvious ways. Our entire organization has not only embraced the concept, but has also made it our culture to operate Above The Line. Most importantly, The Oz Principle has made it very easy ! ! for a new representative joining the organization to quickly understand what Pfizer Pratt Pharmaceuticals is all about, both in terms of our culture and how we operate as a group." - Dick Reggio, Vice President of Sales, Pratt Pharmaceuticals, A Division of Pfizer Inc.

"The Oz Principle is very easy reading, practical in its content. The message is so straightforward that it is many times overlooked...We are totally accountable for making things happen. It was extremely well received." - David Grimes, Vice President, Sales, AT&T

"The concepts in the book are practical and are the things we are living day-to-day. It is well written; in plain talk like a face-to-face discussion. Less theory and more examples and approaches that are immediately usable. We have applied The Oz Principle concepts and empowered the people in our whole facility towards the objectives we need to accomplish. The concepts have really served as a motivation tool and clos! ! ed the gap between management and the line workers." -! Vincente Trellis, Vice President, Surgical Operations, Allergan

"Our success rests in our strong culture developed over the years. Our recent addition of new cultural language i.e.: 'Above The Line, Below The Line' from The Oz Principle Accountability Training, has enabled our company to be more aligned and riveted us on the targeted results." - Richard Methany, Director Human Resources, Friday's Hospitality Worldwide

"The Oz Principle eloquently captures the secret to overcoming obstacles and achieving success. It is filled with practical insights essential to the personal and organizational journey of getting results. The book explains an enduring principle that will long outlive the supposed wizardy of the many management fads that melt away with time. I would personally recommend this book to everyone who has tired of wizards and who is anxious to get results." - Dorothy Browning of Kansas

"All year long we struggled to show some increas! ! e in store sales with no real success. However, after applying The Oz Principle Accountability Training, store sales climbed and continued to climb for the next eleven weeks thereafter. Numerous obstacles presented themselves throughout the year, but the team remained 'Above The Line' and nailed our year end budget." - Kenneth White, Regional Vice President, Smith's Food and Drug

"We tried for several years to make some basic changes in our Global Manufacturing Group and just couldn't get there. We finally internalized the concept of the accountability process as defined in The Oz Principle. It has really turned us around in the direction we wanted and we're now making progress we've been trying to make for years." - Bill Smith, Executive Director, Global Manufacturing Services, Eli Lilly

"The Oz Principle unlocks your potential and can change your life. It can make you think differently about the way you approach your personal and your professiona! ! l life. The language is easily adopted and you really can ! identify with some of the stories and see where their point is best made. The philosophies are easy to adopt, and if you believe and you really listen to the points that are made, you will change your behaviors." - Kelli Fitten, Director of Human Resources, Brinker International, On the Border Cafes division

"The Oz Principle Training is making a difference in my life! I didn't even wait to get home, I made a call from the bus station to request an appointment and to move from the'wait and see' mode to 'Do It.' Thanks for implementing a great program/principle." - Sales Representative, Pratt Pharmaceuticals, A Division of Pfizer Inc.

"It has made a lasting impression on my career, and in my personal life. The Oz Principle has made a very positive impact on the way I try to interact with individuals and deal with myself and my interactions, both professionally and personally." - Dennis Antinori, Regional Vice President Sales, Guidant Corporation! !

"The Oz Principle Accountability Training is a wonderful, incredibly valuable resource. It provided the answers I sought as I strived to meet the challenge of meshing a systems approach (to quality and management) with individual responsibility and accountability." - Beth Tolley, Administrator, Presbyterian Hospital --This text refers to an out of print or unavailable edition of this title.


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What Do Customers Ultimately Buy After Viewing This Item?

The Oz Principle: Getting Results Through Individual and Organizational Accountability
92% buy the item featured on this page:
The Oz Principle: Getting Results Through Individual and Organizational Accountability 4.8 out of 5 stars (5)
£15.20
Journey to the Emerald City: Implement the Oz Principle to Achive a Competitive Edge through a Culture of Accountability
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Journey to the Emerald City: Implement the Oz Principle to Achive a Competitive Edge through a Culture of Accountability
£9.99

 

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4.8 out of 5 stars (5 customer reviews)
 
 
 
 
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1 of 1 people found the following review helpful:
5.0 out of 5 stars Revised, Updated, and Invaluable, 25 Sep 2005
By Robert Morris (Dallas, Texas) - See all my reviews
(TOP 100 REVIEWER)    (REAL NAME)   

In this revised and updated edition, the co-authors share with their reader what they have learned since their book was first published in 1994. Then and now, their objectives are the same: "...to help people become more accountable for their thoughts, feelings, actions, and results; and so that they can move their organizations to even greater heights. And, as they move along this always difficult and often frightening path, we hope that they, like Dorothy and her companions, discover that they really do possess the skills they need to do whatever their hearts desire."
In this volume, Connors, Smith, and Hickman invoke once again a core concept of a "Line" below which many (most?) people live much (most?) of the time. Theirs is the attitude of victimization: They get stuck on a "yellow brick road" by blaming others for their circumstances; they wait for "wizards" to wave their magic wands; and they expect all of their problems to disappear through little (if any) effort of their own.

What to do? Connors, Smith, and Hickman explain (step-by-step) how to Live Above the Line by assuming much greater accountability for whatever results one may desire. This can be achieved through a four-step process:

"See It": Recognize and acknowledge the full reality of a situation

"Own It": Accept full responsibility for one's current experiences and realities as well as others'

"Solve It": Change those realities by finding and implementing solutions to problems (often solutions not previously considered) while avoiding the "trap" of dropping back Below the Line when obstacles present themselves

"Do It": Summon the commitment and courage to follow through with the solutions identified, especially when there is great risk in doing so

How easy it is to summarize this four-step process...and how difficult it is to follow it to a satisfactory conclusion. (When composing brief commentaries such as this, I always fear trivializing important points.) Connors, Smith, and Hickman have absolutely no illusions about the barriers, threats, and challenges which await those who embark on this "journey" to accountability.

As they indicate in this new edition of their book, they have accumulated a wealth of information during the past decade which both illustrates and reconfirms the importance of making a personal choice to rise above one's circumstances and assume the ownership of what is required to achieve desired results. This is precisely what Theodore Roosevelt had in mind when praising "the man in the arena" and what W.E. Henley asserts in the final stanza of "Invictus":

"It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate:
I am the captain of my soul."

Organizations are human communities within which everyone involved must somehow balance personal obligations to themselves with obligations to others. For me, the interdependence of these obligations best illustrates the importance of the Oz Principle: "Accountability for results at the very core of continuous improvement, innovation, customer satisfaction, team performance, talent development and corporate governance movements so popular today." Connors, Smith, and Hickman go on to observe, "Interestingly, the essence of these programs boils down to getting people to rise above their circumstances and do whatever it takes (of course, within the bounds of ethical behavior) to get the results they want," not only for themselves but also for everyone else involved in the given enterprise.

Connors, Smith, and Hickman cite Winston Churchill's admonition, "First we shape our structures, and then our structures shape us." Were the Steps to Accountability easy to take, if everyone lived and labored Above the Line, there would be no need for this book. There is much of value to be learned from L. Frank Baum's account of the perilous journey which Dorothy and her companions share. What they finally realized -- and so must we -- is that, to paraphrase Pogo, "We have met the Wizard and he is us."
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1 of 1 people found the following review helpful:
5.0 out of 5 stars Reversing cultures of fear, blame, avoidance and dependency., 12 Mar 1999
By A Customer
Using the Wizard or Oz as a metaphor, the authors convey the idea that a culture of victimization weakens people. The power to overcome victimization and achieve success lies within oneself. For an organization to succeed, employees must become willing to accept individual accountability. The book provides an approach to changing individual attitudes and shows how individuals can implement leadership and a culture of accountability in their own organization. Key action steps of the principle in taking accountability are: see it (the issue); decide to own it; personally work to solve it; and individually commit to do it. This book zeros in on a crucial issue offering a pragmatic approach that links individual and organizational success. The idea of a culture of accountability can be seen as the flip side of the all-to-common cultures of fear, blame, risk avoidance and dependency.
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4.0 out of 5 stars Insightful!, 14 Oct 2004
By Rolf Dobelli "getAbstract.com" (Switzerland) - See all my reviews
(TOP 50 REVIEWER)    (REAL NAME)   
If you are looking for a simple guide to a complex business and career problem, preferably a guide based on children's literature, this is for you. The consultant authors believe that a "victim" culture, consisting mainly of refusal to accept accountability, is one of the gravest problems facing businesses in general and business people in particular. The victim culture stalls organizations and individual careers. Therefore, this book offers a guide to overcoming your personal victim culture through various self-help techniques, and to overcoming organizational victim cultures by related managerial practices. We understand and advocates personal and corporate accountability, the underlying theme of the book. And if the Oz metaphor is, perhaps, a little stretched here, just go with it. The advice is sound enough. Then, like Dorothy, the tin man, the lion and the scarecrow, you, too, can journey down the Yellow Brick Road to a magic kingdom where your every wish will be granted. What more can you ask for in a business book?
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5.0 out of 5 stars Accountability
This book points directly at the root cause of most problems organizations have, ourselves. This book will convict those in the victim cycle to take accountability for their... Read more
Published on 22 Jul 1999

5.0 out of 5 stars EXCELLENT--ANYONE WHO THINKS THEY DO EMPOWERMENT NEEDS
EXCELLENT FOR ANYONE WHO THINKS THEY ARE DOING EMPOWERMENT. WITHOUT THE CONCEPTS IN THIS BOOK YOU WON'T BE ABLE TO DO SO. Read more
Published on 24 Jun 1997

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