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Synopsis
The asset most valuable to your company's future is lost every time an employee leaves the firm. This asset is more than knowledge, and it is more than intelligence - it is "deep smarts": the tacit "know-how" and expertise that comes only from years of hands-on experience. This book focuses on how to cultivate and harness deep smarts so that it stays in the firm, even if your employees don't.

About the Author
Dorothy Leonard is a highly respected professor at Harvard Business School and is considered a leading expert on technology transfer, knowledge management, and innovation.

First Sentence
DEEP SMARTS are the engine of your organization. Read the first page Browse Sample Pages
Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover

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Most Helpful Customer Reviews   eye opening, 19 Sep 2007 By  grewy (UK) - See all my reviews fantastic book describing how perople learn and retain information. the perfect book for managers working with offshore teams  Comment | Permalink | Was this review helpful to you? (Report this) › See all customer reviews...		Search Customer Reviews Only search this product's reviews