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Deep Smarts - How to Cultivate and Transfer Enduring Business Wisdom (Hardcover)

by Dorothy Leonard (Author), Walter Swap (Author) "DEEP SMARTS are the engine of your organization ..." (more)

4.5 out of 5 stars See all reviews (2 customer reviews)

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Product details

Hardcover: 272 pages
Publisher: Harvard Business School Press; illustrated edition edition (1 Jan 2005)
Language English
ISBN-10: 1591395283
ISBN-13: 978-1591395287
Product Dimensions: 24 x 16.5 x 3 cm

Average Customer Review: 4.5 out of 5 stars See all reviews (2 customer reviews)

Amazon.co.uk Sales Rank: 584,896 in Books (See Bestsellers in Books)

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Product Description

The asset most valuable to your company’s future is lost every time an employee leaves the firm

This asset is more than knowledge, and it is more than intelligence—it is “deep smarts”: the tacit “know-how” and expertise that comes only from years of hands-on experience.

This book focuses on how to cultivate and harness deep smarts so that it stays in the firm, even if your employees don’t.

About the Author

Dorothy Leonard is a highly respected professor at Harvard Business School and is considered a leading expert on technology transfer, knowledge management, and innovation.

Inside This Book (Learn More)

First Sentence
DEEP SMARTS are the engine of your organization. Read the first page

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4.5 out of 5 stars (2 customer reviews)

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1 of 1 people found the following review helpful:

4.0 out of 5 stars Thoroughly interesting, 12 Aug 2008

By	Mr. Michael Heron - See all my reviews (TOP 1000 REVIEWER) (REAL NAME)

This is a thoroughly interesting book on the nature of expertise. It takes the eminently sensible view that genuine expertise (or in the terms of the book, 'deep smarts') is not something that can be easily transferred - it requires commitment on the part of the student and teacher, a fertile environment and the right kind of techniques. More than this though, there is a need for a suitable appreciation of the raw amount of *time* required for people to attain mastery of a topic. The rough figure quoted in the book is that deep smarts take around ten years to develop - for some people it's less, and for people with substantial expertise in other areas there are often transferable skills that can shorten the process. But none of this circumvents the need for time - to assimilate and reflect on lessons learned.

While the book is aimed at business managers, I'd recommend it to anyone who is involved in knowledge transfer. As a professional educator, I found it highly relevant - even though none of the examples relate to my own field, I could see the parallels etched deeply within.

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5.0 out of 5 stars eye opening, 19 Sep 2007

By	grewy (UK) - See all my reviews

fantastic book describing how perople learn and retain information. the perfect book for managers working with offshore teams

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