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Workflow Modeling: Tools for Process Improvement and Application Development (Computing Library)

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Workflow Modeling: Tools for Process Improvement and Application Development (Computing Library) (Hardcover)

by Alec Sharp (Author), Patrick McDermott (Author)

5.0 out of 5 stars See all reviews (1 customer review)

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This item: Workflow Modeling: Tools for Process Improvement and Application Development (Computing Library) by Alec Sharp
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Business Process Management: Practical Guidelines to Successful Implementations by John Jeston
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A Pragmatic Guide to Business Process Modelling by Jon Holt
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Product details

Hardcover: 345 pages
Publisher: Artech House (1 Feb 2001)
Language English
ISBN-10: 1580530214
ISBN-13: 978-1580530217
Product Dimensions: 23.1 x 16 x 2.8 cm

Average Customer Review: 5.0 out of 5 stars See all reviews (1 customer review)

Amazon.co.uk Sales Rank: 529,266 in Books (See Bestsellers in Books)
Popular in this category:
#51 in Books > Business, Finance & Law > Management > Business Process Reengineering

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Product Description

Providing proven techniques for identifying, modelling and redesigning business processes, and explaining how to implement workflow improvement, this book aims to help define requirements for systems development or systems acquisition.

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Most Helpful Customer Reviews

22 of 24 people found the following review helpful:

5.0 out of 5 stars Great book - well worth the price, 5 Nov 2003

By	Daragh O Brien (Ireland) - See all my reviews

"Process improvement. Yayyyyyyyy!!!!! Snore." That's what I thought when I was told we'd be doing a process re-engineering project in work. Then I saw Alec Sharpe present at a conference in London where he shamelessly plugged his book (and why not, as Barry Norman might say).

I bought the book read it in 3 days and was impressed that Alec Sharpe and Patrick McDermott had managed to mix possibly one of the dullest topics in the world with a large amount of humour, bordering at times on the laugh-out-loud mirthful in places.

The book gives a great sense of context and historical relevance of processes and then moves on into a very well written and informative treatise on the use of Work-flow modelling and the common pitfalls (and not so common pitfalls) that people could, should and must avoid in order to keep it simple and make it successful.

Others in my office who borrowed (a polite word for STOLE) my copy also found it very instructive and provided valuable pointers.

This book will definitely not be propping up the leg of my coffee table in the future.

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