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Workflow Modeling: Tools for Process Improvement and Application Development (Computing Library)
 
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Workflow Modeling: Tools for Process Improvement and Application Development (Computing Library) (Hardcover)

by Alec Sharp (Author), Patrick McDermott (Author)
5.0 out of 5 stars See all reviews (1 customer review)
Price: £52.00 & this item Delivered FREE in the UK with Super Saver Delivery. See details and conditions
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Workflow Modeling: Tools for Process Improvement and Application Development (Computing Library) + Business Process Management: Practical Guidelines to Successful Implementations + A Pragmatic Guide to Business Process Modelling
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Product details

  • Hardcover: 345 pages
  • Publisher: Artech House (1 Feb 2001)
  • Language English
  • ISBN-10: 1580530214
  • ISBN-13: 978-1580530217
  • Product Dimensions: 23.1 x 16 x 2.8 cm
  • Average Customer Review: 5.0 out of 5 stars See all reviews (1 customer review)
  • Amazon.co.uk Sales Rank: 429,673 in Books (See Bestsellers in Books)

    Popular in this category:

    #41 in  Books > Business, Finance & Law > Management > Business Process Reengineering
  • See Complete Table of Contents

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Product Description

Product Description
Providing proven techniques for identifying, modelling and redesigning business processes, and explaining how to implement workflow improvement, this book aims to help define requirements for systems development or systems acquisition.

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What Do Customers Ultimately Buy After Viewing This Item?

Workflow Modeling: Tools for Process Improvement and Application Development (Computing Library)
94% buy the item featured on this page:
Workflow Modeling: Tools for Process Improvement and Application Development (Computing Library) 5.0 out of 5 stars (1)
£52.00
Workflow Management: Models, Methods, and Systems (Cooperative Information Systems Series)
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Workflow Management: Models, Methods, and Systems (Cooperative Information Systems Series)
£15.99

 

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Average Customer Review
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Most Helpful Customer Reviews

 
22 of 24 people found the following review helpful:
5.0 out of 5 stars Great book - well worth the price, 5 Nov 2003
"Process improvement. Yayyyyyyyy!!!!! Snore." That's what I thought when I was told we'd be doing a process re-engineering project in work. Then I saw Alec Sharpe present at a conference in London where he shamelessly plugged his book (and why not, as Barry Norman might say).

I bought the book read it in 3 days and was impressed that Alec Sharpe and Patrick McDermott had managed to mix possibly one of the dullest topics in the world with a large amount of humour, bordering at times on the laugh-out-loud mirthful in places.

The book gives a great sense of context and historical relevance of processes and then moves on into a very well written and informative treatise on the use of Work-flow modelling and the common pitfalls (and not so common pitfalls) that people could, should and must avoid in order to keep it simple and make it successful.

Others in my office who borrowed (a polite word for STOLE) my copy also found it very instructive and provided valuable pointers.

This book will definitely not be propping up the leg of my coffee table in the future.

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