Review
"It is the first ERP book to deal with Sales and Operations Planning and its importance to the success of an ERP systemThe book is easy to read. It should probably be read cover to cover before beginning the ERP implementation." -- Richard C. Ling, CFPIM, from the Foreword "The focus is on manufacturing and supply chains, but nonmanufacturing people in logistics will find lots of helpSuccessfully implementing modern computer-based systems in the real world is a theme throughoutThis is not a book to be read leisurely and put asideit is a reference to keep very handy and use while working to avoid expensive pitfalls." -- George W. Plossl, CFPIM, from the Foreword
Product Description
The second edition of a bestseller, this book explains enterprise resource planning (ERP) from the perspective of the business manager. Carol A. Ptak furnishes a clear, detailed roadmap with real-life examples for successful selection, implementation, and utilization of ERP for improved competitiveness. She includes updated concepts like supplier relationship management, customer relationship management, and technology support. The book comes with the Management Interactive Case Study Simulator on CD-ROM. This learning tool simulates a real-time ERP information system and allows users to manage a small company, illustrating crucial management issues and their solutions.
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