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Product Description
Product Description
Written by Dr. Robert Camp, universally regarded as the founding father of the benchmark process, this bestseller is quite simply the definitive reference on the topic. Camp guides readers through the historic ten-step benchmarking process that he developed while at Xerox. This process is credited with reviving that company when it was floundering in 1979. Camp presents other examples of the process, including its dramatic application to L.L. Bean. He uses these examples to show managers how to relate benchmarking to their own circumstances and then provides them with expert strategy and tips so that they can efficiently and easily launch their own quest for best performance.
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Written by Dr. Robert Camp, universally regarded as the founding father of the benchmark process, this bestseller is quite simply the definitive reference on the topic. Camp guides readers through the historic ten-step benchmarking process that he developed while at Xerox. This process is credited with reviving that company when it was floundering in 1979. Camp presents other examples. He uses these to show managers how they can efficiently and easily launch their own quest for best performance.
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First Sentence
Traditional target setting methods have failed U.S. managers and blind sided them to competition. Read the first page
Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
Traditional target setting methods have failed U.S. managers and blind sided them to competition. Read the first page
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Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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87% buy the item featured on this page: Benchmarking: The Search for Industry Best Practices That Lead to Superior Performance £18.04 |
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