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Product Description
Since it is human nature to make mistakes, the Zero Quality Control System (ZQC) does not blame people for errors, but instead keeps errors from becoming defects by monitoring processing conditions at the source. In this breakthrough approach, mistake-proofing devices called poka-yoke are used to check and give feedback about each product or operation in the process, not just a sample. Winner of a Shingo Prize for Excellence in Manufacturing, Mistake-Proofing for Operators introduces operators and assembly workers to the basic methodology of ZQC in an easy-to-read format that covers all aspects of this important manufacturing improvement strategy.
Synopsis
ZQC is based on the principle that defects are prevented by controlling the performance of a process so that it can not produce defects, even when a mistake is made by the operator. Instead of pointing fingers at people, ZQC finds ways to keep errors from turning into defects. This book introduces front line workers to the basic methodology of ZQC in a succinct, easy to read format that covers all aspects of this important manufacturing improvement strategy.
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