Virtual H.R: Human Resources in the Information Age (Crisp Professional Series) (Paperback)

This is a well-written, future-looking book about the leading technology drivers that are revolutionizing human resource management programs in both government and private-sector organizations. The author does a good job by defining "Virtual HR," discussing key platforms and applications that are reshaping the human resource landscape. Human resource professionals, consultants and managers that want to be successful in the 21st Century should make sure they read the insightful thoughts contained in this book.

Importantly, a good amount of time is spent providing information on how to get the most out of every single employee. Examples of Internet-based training, self-development, and state-of-the-art assessment technology are provided to the reader. New human resource techniques such as "touch-screen" kiosks, web-based training and assessment, computer scoring and reporting of personal portfolios are discussed. The author provides new innovative information on other HR subjects such as: contemporary recruitment, pre-employment assessment technologies, leadership development, 21st Century management skills, continuous learning, enhancing project management skills, and competency-based assessment systems that can be implemented to improve organizational performance. In summary, "Virtual HR" by Dr. John Jones is a must read for HR managers and executives who want to improve their human resource management programs, competitiveness and long-term viability. Excellent book!

by Greg Farrell (greg_farrell@ncs.com) Director, Washington Sales National Computer Systems Arlington, VA

In this context, J.W.Jones says, "virtual HR is typically defined as the use of computer systems, interactive electronic media, and telecommunication networks to carry out the functions of the human resources department. Virtual HR managers always strive to provide a seamless integration of all HR services with a common goal of employee satisfaction. This technology-assisted model of HR is often begun as an efficiency program, but it soon evolves into a major source of competitive advantage. In addition, while some HR departments utilize a few virtual HR applications, others strive to reengineer, automate, and integrate nearly all of their HR functions."

I highly recommend this invaluable study to all HR professionals.

(Reviewed by FreeImage HR Consulting / a division of T.B. FreeImage HR Group, Istanbul, Turkey)