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The Usability Engineering Lifecycle: A Practitioner's Handbook for User Interface Design (Interactive Technologies) (Paperback)

by Deborah J. Mayhew (Author) "Unique characteristics of the users' physical and social work environment ..." (more)

3.0 out of 5 stars See all reviews (4 customer reviews)

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Product details

Paperback: 560 pages
Publisher: Morgan Kaufmann (16 April 1999)
Language English
ISBN-10: 1558605614
ISBN-13: 978-1558605619
Product Dimensions: 22.9 x 19 x 3.8 cm

Average Customer Review: 3.0 out of 5 stars See all reviews (4 customer reviews)

Amazon.co.uk Sales Rank: 645,680 in Books (See Bestsellers in Books)

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Product Description

A commitment to usability in user interface design and development offers enormous benefits, including greater user productivity, more competitive products, lower support costs, and a more efficient development process. But what does it mean to be committed to usability? Inside, a twenty-year expert answers this question in full, presenting the techniques of Usability Engineering as a series of product lifecycle tasks that result directly in easier-to-learn, easier-to-use software.
You'll learn to perform a complete requirements analysis and then incorporate the resulting goals and constraints in a highly structured, iterative design and development process. This process doesn't end with installation but instead begins anew with the collection of user feedback that will guide further development. Also covered are organizational issues related to the implementation of Usability Engineering, including cost justification, project planning, and organizational structures.

* Unites all current UE techniques in a single, authoritative resource, presenting a coherent lifecycle process in which each clearly defined task leads directly the next.
* Teaches concrete, immediately usable skills to practitioners in all kinds of product development organizations-from internal departments to commercial developers to consultants.
* Contains examples of actual software development projects and the ways in which they have benefited from Usability Engineering.
* Deals in specifics, not generalities-provides detailed templates and instructions for every phase of the Usability Engineering lifecycle.
* Pays special attention to Web site development and explains how Usability Engineering principles can be applied to the development of any interactive product.

About the Author

Dr. Deborah J. Mayhew is owner and principal of Deborah J. Mayhew & Associates, a consulting firm based in Massachusetts, offering courses and consulting on all aspects of Usability Engineering and user interface design. Clients include American Airlines, AT&T, Ford,Harvard Univeristy, and NASA. Dr. Mayhew received her Ph.D. in Experimental Cognitive Psychology from Tufts University. She is the author of Principles and Guidelines in Software User Interface Design (Prentice Hall), a coeditor of Cost-Justifying Usability (Academic Press), and a contributor to Human Factors and Web Development.

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Customer Reviews

4 Reviews

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4 star:		(1)
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3.0 out of 5 stars (4 customer reviews)

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Most Helpful Customer Reviews

3 of 3 people found the following review helpful:

4.0 out of 5 stars A good reference for big projects, 19 Jul 1999

By A Customer

Perhaps the first attempt to put a professional, repeatable engineering process onto UI Design for improved usability of systems and products. It is unique because it tries for the first time to integrate UI Design with established software development methodologies. This is comprehensive, very readable, and a highly usable book. GUI Design for the professional. Another must have book for the serious HCI people. Rather too many models and slightly too much of a grand design for the practical developer

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1 of 2 people found the following review helpful:

1.0 out of 5 stars Overstructured and difficult to follow, 3 April 2001

By A Customer

I have used the book in a course with 40 computer science students. It didn't work. The students had a hard time finding key issues and developing an understanding of usability engineering because the structure of the book was based on process reflection not basic knowledge

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1 of 2 people found the following review helpful:

2.0 out of 5 stars Who can spend 140 hours on step one?, 30 Jun 1999

By A Customer

Mayhew's book may be a compendium of techniques for every step in the usability process, but I know my clients would flip if I tried using her benchmarks for hours used.

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Most Recent Customer Reviews

5.0 out of 5 stars A very useful, usable, and informative book
A great book for every Usability practitioner. Not only did I find the content of this book very informative and very useful, but in particular I liked the structure of the book... Read more

Published on 20 Jun 1999

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