Review
"Should be required reading for anyone who comes in contact with the design, construction, maintenance, and support of a computer system." — D. Grant Richard, president, GRI Consulting
"At last, an insightful, ingenious, and integrated path through the make-or-break wasteland of human-machine interface." — Bill Robinson, AT&T Systems Engineering
Product Description
Making Computers People–Literate is a computer cookbook that offers practical guidelines and techniques for identifying, diagnosing, and curing computer interface problems?the menus, icons, data–entry screens, on–line help messages?through which the computer communicates with the user, and the user with the computer.
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