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Predictable Surprises: The Disasters You Should Have Seen Coming, and How to Prevent Them (Center for Public Leadership) (Paperback)

by Max H Bazerman (Author), Michael D Watkins (Author) "Were the earth-shattering events of September 11, 2001, predictable, or were they a surprise? ..." (more)

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Product details

Paperback: 336 pages
Publisher: Harvard Business School Press (1 May 2008)
Language English
ISBN-10: 1422122875
ISBN-13: 978-1422122877
Product Dimensions: 20.6 x 13.7 x 2.5 cm
Average Customer Review: No customer reviews yet. Be the first.
Amazon.co.uk Sales Rank: 438,696 in Books (See Bestsellers in Books)

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Product Description

Financial Times, 1 December, 2004
"[S]ubstantial...leaving the reader no excuse not to deal with all those foreseeable, predictable, avoidable surprises." --This text refers to the Hardcover edition.

Product Description

Even the best-run companies can get blindsided by disasters they should have anticipated. These predictable surprises range from financial scandals to operational disruptions, from organizational upheavals to product failures.

In Predictable Surprises, Max H. Bazerman and Michael D. Watkins show you how to minimize your risk by understanding and lowering the psychological, organizational, and political barriers preventing you from foreseeing calamity.

They then describe the powerful tools - including incentives and formal coalitions--that business leaders can use to ferret out and fend off threats invisible to insiders.

Failure see what's coming exposes your company to predictable surprises. Given the stakes involved, this book should count among every business leader's most trusted resources.

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Were the earth-shattering events of September 11, 2001, predictable, or were they a surprise? Read the first page

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