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Service Breakthroughs (Paperback)

by James L. Heskett (Author)

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Product details

Paperback: 306 pages
Publisher: Free Press (12 Sep 2007)
Language English
ISBN-10: 141657686X
ISBN-13: 978-1416576860
Product Dimensions: 22.9 x 15.2 x 2.5 cm
Average Customer Review: No customer reviews yet. Be the first.
Amazon.co.uk Sales Rank: 1,437,442 in Books (See Bestsellers in Books)

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