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Journey to Lean: Making Operational Change Stick
 
 

Journey to Lean: Making Operational Change Stick (Hardcover)

by John Drew (Author), Blair McCallum (Author), Stefan Roggenhofer (Author)
4.0 out of 5 stars  See all reviews (3 customer reviews)
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Product details

  • Hardcover: 256 pages
  • Publisher: Palgrave Macmillan (24 Mar 2004)
  • Language English
  • ISBN-10: 1403913072
  • ISBN-13: 978-1403913074
  • Product Dimensions: 23.6 x 15.6 x 2.2 cm
  • Average Customer Review: 4.0 out of 5 stars  See all reviews (3 customer reviews)
  • Amazon.co.uk Sales Rank: 253,075 in Books (See Bestsellers in Books)

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Product Description

Review

""Journey to Lean" is lively, fun and informative, and it might just have an enormous effect on your business" - Lee Hibbert, "Professional Engineering"
.,."a comprehensive and practical book on how to design and implement sustainable operational change." - "Quality Today"
"Three McKinsey consultants - John Drew, Blair McCallum and Stefan Roggenhofer - have brought [lean research] alive at company level in a new book, "Journey to Lean,""- "The Observer"
.,."explores some of the challenges faced by the management team, and gives ideas on how to develop solutions and engage the workforce in the new ways of working." - "Works Management"
.,."moves beyond the initial step of using lean tools and techniques to deliver initial quick results, and tackles the thorny question of how to maintain those performance levels." - "www.themanufacturer.com"


Quality Today

'...a comprehensive and practical book on how to design and implement sustainable operational change.'

Inside This Book (Learn More)
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Front Cover | Copyright | Table of Contents | Excerpt | Index
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13 of 14 people found the following review helpful:
5.0 out of 5 stars Excellent overview of how to introduce Lean successfully..., 3 Jun 2004
By A Customer
"Jorney to Lean" does not only convey the main points of what a Lean system involves but at the same time gives numerous examples from various industries while managing to be an interesting and entertaining read.

It is the only book that comprehensively covers all the aspects that need to be considered in a Lean transformation (Operating System, Management Infrastructure, Mindsets and Behaviours) and explains how they are interconnected as well as the common reasons for failures of many Lean initiatives. (e.g. Getting everyone in an organisations on board is a pre-requisite for a successful transformation but is disregarded in many other books I've read, NOT in this one!)

This book should be a MUST for anyone embarking on a Lean Transformation journey and can easily be read by anyone involved. Besides, the entertaining style and use of cartoons make it rather more enjoyable than other business books!

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3 of 3 people found the following review helpful:
5.0 out of 5 stars Practical, easy to read, entertaining, 14 Nov 2004
By Charles McCall (Vitoria, Spain) - See all my reviews
Having read a number of books on Lean Conversions, this is one of the most entertaining and well written I've run across.

The book is broken into two sections - the first part discusses the theory of lean and tells a little about how a lean implementation works, and what is necessary for the results to last. The second half is a "story" of an imaginary company going through a lean conversion. It covers the various steps, the preparation necessary to lay the groundwork, and has a good level of detail regarding setting up the system. It made for very enjoyable reading and you feel that you are participating in the lean conversion.

I would highly recommend the book.

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2 of 3 people found the following review helpful:
2.0 out of 5 stars Lean command and control, 11 May 2007
By Stephen Parry "Author of Sense and Respond" (Lean Service Transformation Designer London) - See all my reviews
(REAL NAME)   
A major consulting company demonstrating that lean has become main stream. l enjoyed reading the book, its lucid and very well written.

However, the customer is strangely absent for some reason and it does take a pedestrian, slightly pedantic and bureaucratic approach to organisational change for my taste, But its a journey after all.

I detect a high degree of bias from the application of Lean manufacturing techniques into the world of services which is heavy handed and inappropriate. Having seen the approach outlined in this book implemented I am slightly uneasy about its assumptions about people motivation and control.

All that said, if you are in manufacturing, it was a good read and a good introduction to the lean journey concept, Just ease off the micro-control fixation and it will work much better.
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