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by Jennifer E. Beer
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The Mediation Process: Practical Strategies for Resolving Conflict by Christopher W. Moore |
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by Roger Fisher
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by William Ury
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I wrote Basic Skills for the New Mediator as a "hands-on" book to be used for self-instruction or as training text. When I began serving as a Mediator more than ten years ago, I could not find any practical instruction material such as this. This book is based upon my extensive mediation experience. --This text refers to an out of print or unavailable edition of this title.
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