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The Three Ways of Getting Things Done: Hierarchy, Heterarchy and Responsible Autonomy in Organizations

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The Three Ways of Getting Things Done: Hierarchy, Heterarchy and Responsible Autonomy in Organizations (Paperback)

by Gerard Fairtlough (Author)

5.0 out of 5 stars See all reviews (3 customer reviews)

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Product details

Paperback: 130 pages
Publisher: Triarchy Press (May 2005)
Language English
ISBN-10: 0955008107
ISBN-13: 978-0955008108
Product Dimensions: 23.6 x 16.8 x 1.2 cm

Average Customer Review: 5.0 out of 5 stars See all reviews (3 customer reviews)

Amazon.co.uk Sales Rank: 227,810 in Books (See Bestsellers in Books)

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Review

"Imagine a company without bosses. Impossible? I would be inclined to agree, but Gerard Fairtlough, author of a new book called The Three Ways of Getting Things Done, begs to differ and, the more I listen to his arguments, the more I believe he is on to something. Mr Fairtlough, a biochemist, former Shell executive and founder of Celltech, the UK biotechnology company that was sold in 2004 to UCB, the Belgian biopharmaceutical company, for GBP1.5 bn, believes that for too long society has accepted hierarchy as the natural order of organisations. The pecking order, after all, is a common feature of animal communities, but there are instances where some animal groups - meerkats for example - have developed interchanging roles for the good of the colony. Even here, however, there are alpha males and females. Mr Fairtlough believes what he calls our "addiction to hierarchy" is draining the energy of collaborative projects and sometimes failing, as a result, to either recognise or pay due regard to the input of able individuals whose significant contributions can be overlooked in a formal reporting structure." Richard Donkin, Financial Times

Product Description

An organization must have a hierarchy. That's the conventional wisdom. It's what everyone believes. It's also the easy and familiar option. Many think that the only alternative is chaos. They think proper organizations need hierarchy to get things done effectively. But hierarchy is just one possible way of getting things done in an organization. This book looks objectively at hierarchy and shows us why it has such a grip on us. It also shows how well the alternatives can work in practice. The book is vital reading for anyone who wants organizations to work better.

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3 of 4 people found the following review helpful:

5.0 out of 5 stars It can be done, 16 Jun 2006

By	Sandra Wilson (Dorset, UK) - See all my reviews

I guess there are a lot of small business owners (and directors/managers in larger organisations) who know their business could be run better - more fairly, more creatively, more "humanely", more fruitfully.

Like reading about Semco, reading this book gave me a sense that another way IS possible (Fairtlough did it at Celltech) - and sets out a philosophical underpinning for my hunch about how to do it.

I only heard about the book because the author's local, but it's a fascinating read and really accessible - unlike most management books.

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5.0 out of 5 stars There is a better way!, 18 Mar 2007

By	J. Dix - See all my reviews (REAL NAME)

I heard of this book when listening to author on the radio being interviewed. I have worked for some large organisations which have been simultaneously very efficient in some areas but staggeringly wasteful in others.
Mr Faitlough expounds his theory with some good first hand examples in this book, finding examples of inefficiency are all to easy but this book focusses on the positive and practical.
The Three Ways brings to life the concepts of how of organisations can be run. Heterachy and responsible autonomy contribute far more to a successful organisation than the abstract concepts I first thought.
I think this book offers a succinct way for anyone seeking to understand how to get people to work together more effectively.

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5.0 out of 5 stars An elegant manifesto against hierarchy, 12 Jan 2008

By	Philippe Vandenbroeck (HEVERLEE, BELGIUM) - See all my reviews (REAL NAME)

This review is from: Intl Edition - The Three Ways of Getting Things Done: Hierarchy, Heterarchy and Responsible Autonomy in Organizations (Paperback)

This slim booklet packs an unusually rich harvest of useful ideas between its covers. My copy has 110 pages (it's the original 2005 edition), including notes, an index and a glossary. So, the argument unfolds on just over 70 pages. However, given the profusion of bloated business books on the market, I consider this kind of modesty on the part of the author a huge advantage for the time-constrained reader.

There are three key messages in this book: first, that there are three, and only three ways "to get things done", i.e. to coordinate an organisation. These are conceptualised as "hierarchy", "heterarchy" and "responsible autonomy". Second, hierarchy has been the most commonly used way of combining system, culture, leadership and power - the four key features of any organisation. Alas, because it is so common, hierarchy is often thought of as the only way. Fairtlough's third message is that the time is ripe for change. In order to thrive we need to get rid of our addiction to hierarchy, based in our genes and reinforced by a long cultural tradition, and we need to move to more cooperative, smart and accountable ways of organising. Therefore, depending on its purpose and size, organisations will need to blend in various degrees of heterarchy and responsible autonomy in its hierarch-dominated matrix.

There are many levers we can pull to move away from hierarchy. Individual skills, reward systems and more participatory governance systems are just some of the more important ones surveyed in the book.

In a final chapter, the author asks "what is to be done?". Through the discussion of a number of case studies (all UK-based), Fairtlough identifies a number of hands-on heterarchical practices, such as rotating the position of director every few years or having representatives of all stakeholders on a governing council. In the final few pages of the book, he exhorts us to summon up our energy, courage and imagination to shift our organisational mindset away from the hegemony of hierarchy: "Vast energy presently goes into propping up hierarchy. Releasing this energy for constructive use will bring great and clearly recognisable benefits. It will allow organisations to emerge that are much more effective at getting things done and much better place in which to work."

All of this may not be rocket-science. We may have read many of these things elsewhere. But Fairtlough discusses his subject with a level-headedness and clarity that is refreshing and very persuasive. Once understood, this triarchic framework becomes a potent tool in decoding organisational practices and governance systems.

I'd like to raise just one point of criticism. This booklet deserves a much better level of finishing than Triarchy Press - a small British publishing house, headed by the author - has been able or willing to offer. It's a fairly bare bones production as it is (and I still haven't quite understood what the chimp on the front cover has to do with it). Given the importance of its subject matter and the admirable clarity and conciseness of its discussion, I'm quite sure a more alluring production would attract a much wider readership (I'm thinking of McKenzie Wark's "A Hacker Manifesto" as a good example).

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