Room Service (Paperback)

You may not find the minutiae of information about the cost of telephone calls or whether it has conference facilities but what you will know is whether the proprietor cares about his guests & whether the idea of staying in any of these hotels appeals to you.

Based on her popular, long-running column in the Travel Section of The Daily Telegraph, Room Service said the sort of irreverent things no one had ever said before. It provided an intimate glimpse into the way hoteliers run their hotels. They were outraged. Readers loved it.

Room Service - the book - features over 170 hugely appealing places to stay throughout Britain. Each one has been chosen because it has something special about it: the people, the décor, the food, the sea, a river…a view. And because she does not announce herself when she books and pays the bill, she really does find out how Joe Public fares in hotels up and down the country.

But whether you read Room Service for its uncannily accurate thumbnail sketches of the characters in Britain’s hotel industry or as a practical guide, you will understand why Paddy Burt is the country’s leading hotel critic.

Extracts from readers’ correspondence, & reactions from hoteliers following the publication of her review are included. Paddy Burt’s ROOM SERVICE - An Entertaining Guide to Hotels - puts the fun in and takes the sting out of choosing a hotel in Britain.

WHAT THEY SAID…

"Your pen picture of the hotel and your conversations with the owners were so realistic we could almost see them in action." Neighbouring Somerset hotelier

"Everything you wrote about us has been taken on board - our top priority now is the service and the way the staff deal with our guests." A historic hotel in Windsor.

"Two years after being `Paddy Burted’, people are still coming to stay…" Hotel proprietor, Shropshire

"I analysed everything you had said. I asked myself whether it was true and, if so, what could I do about it. The first thing we did was get rid of that appalling orange juice…"

WHAT THE REVIEWERS SAID…

"It is a real treat…this collection is entertaining, funny…an unputdownable read. It has the quality of a picaresque novel as we follow the escapades of Paddy and her husband cavorting around the country. I want two copies: one for home to read for sheer escapism, one for the car as an extremely useful hotel guide." Kay Dunbar, Director, Ways with Words Literary Festival, Dartington.

"Once a week, usually a Friday, Paddy sets off to stay in a fresh place, accompanied by her husband, once described by a hotelier who got what he thought was a bad review as `a freeloading pillock.’ All too often the Burts, masquerading under a false name, are given the worst table in the restaurant, the coldest bedroom in the annex.…but in her book Paddy has sportingly given all the hotel owners the space to justify their shortcomings, if any." Derek Cooper, The Food Programme, BBC Radio 4.

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• Books > Travel & Holiday > Atlases & Maps > Countries A-Z > United Kingdom > Cities & Towns > London

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