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Business Process Management: The Third Wave
 
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Business Process Management: The Third Wave (Hardcover)
by Howard Smith (Author), Peter Fingar (Author)
4.0 out of 5 stars 2 customer reviews (2 customer reviews)

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Product Description
Book Description
This book heralds a breakthrough that redefines competitive advantage for the next fifty years. Don't bridge the business-IT divide: Obliterate it! The book is the first authoritative analysis of how third-wave business process management (BPM) changes everything in business and what it portends. While the vision of process management is not new, existing theories and systems have not been able to cope with the reality of business processes --until now. This book describes a radical, simplifying shift in process thinking and technology that utterly transforms today's information systems and reduces the lag between management intent and execution.

A process-managed enterprise makes agile course corrections, embeds Six Sigma quality and reduces cumulative costs across the value chain. It pursues strategic initiatives with confidence, including mergers, consolidation, alliances, acquisitions, outsourcing and global expansion. Process management is the only way to achieve these objectives with transparency, management control and accountability. The process-managed enterprise grasps control of business processes and communicates with a universal process language that enables partners to execute on shared vision --to understand each other's operations in detail, jointly design processes and manage the entire lifecycle of their business improvement initiatives.

Process management is not another form of automation, a new killer-app or a fashionable new management theory. With the third-wave BPM breakthrough and its solid mathematical underpinnings, business processes can now be unhindered by the constraints of existing IT systems. Short on stories and long on insight and practical information, this book will help your business become the company of the future, the real-time enterprise, the fully digitized corporation --the process-managed enterprise. The book also offers continually updated information and a dialog with the authors at its Web site.

Synopsis
According to the authors, every significant breakthrough in business technology has been underpinned by mathematics. They explain how Pi-calculus provides the theoretical computer science foundation for a new type of business software that allows business people, not just technicians, to design, implement, and adapt business processes. Smith has 24

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23 of 29 people found the following review helpful:
5.0 out of 5 stars This really could be a breakthrough, 16 Feb 2003
By A Customer
One could be forgiven for approaching books declaring themselves to be a breakthrough with some scepticism, but I think in this book the authors may really be on to something highly significant, for both IT and business administration.

The first part of the book is an interesting review of the development of management theory as it relates to business processes. I found this useful and relatively easy to read and it would make a helpful source for management students.

However, the gold is buried in the later chapters. Here, the authors develop their thinking about how business processes could be computerised in a radically new way. They discuss modelling business processes themselves, as processes, in a computer system. Such process management systems would form the building blocks of truly electronic commerce in the same way that database management systems enabled large scale electronic data manipulation.

In so doing process management systems would allow, for the first time, the creation of truly computer assisted business administration. This book describes what really could be the next big thing in both IT and business administration by creating a synthesis of both disciplines.

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3.0 out of 5 stars A book about the expected organizational revolution in the management of business processes, 27 Jan 2008
This book makes a case about the benefits and the expected revolution that business process management (BPM) will bring to organizations.

This could probably make a good consultant case to sell to organizations. As an aid for someone interested in business process management however the book is not very clearly written. Many things seem to be repeated from chapter to chapter, which makes reading difficult as one moves along. However, I pressed to finish the book, as it contained some islands of useful information regarding BPM.

The authors need to rethink the structure of the book. It would help if a summary of each chapter with the main ideas and contributions also existed. There is also very litte mentioning of Service-Oriented Architectures (SOA) and their link with BPM, clearly if you want to sell BPM you have to have agile and interoperable services which you can turn into processes.

I give the book 3 stars instead of 1 or 2 as it does contain some important and useful information regarding BPM. I do not give it any higher however because of the rather poor explanation of those concepts in many places.
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