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Combating what the author calls "interpersonal mush" - a dysfunction that stifles learning, hampers collaborative teamwork and closes down honest communication - this text details the skills that make partnership and leadership possible: self-awareness, descriptiveness, curiosity and appreciation. Using stories, exercises and dialogues, Bushe identifies the barriers to truth-telling and how to overcome them, and shows how to become more skilled at turning interpersonal clarity into action.
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