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Living on the Fault Line: Managing for Shareholder Value in the Age of the Internet
 
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Living on the Fault Line: Managing for Shareholder Value in the Age of the Internet (Hardcover)

by Geoffrey A. Moore (Author)
4.7 out of 5 stars  See all reviews (3 customer reviews)

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Product details

  • Hardcover: 320 pages
  • Publisher: HarperBusiness (Jun 2000)
  • Language English
  • ISBN-10: 0887308880
  • ISBN-13: 978-0887308888
  • Product Dimensions: 23.6 x 15.2 x 2.8 cm
  • Average Customer Review: 4.7 out of 5 stars  See all reviews (3 customer reviews)
  • Amazon.co.uk Sales Rank: 1,614,671 in Books (See Bestsellers in Books)
  • See Complete Table of Contents

Product Description

Amazon.co.uk Review

Geoffrey Moore's first two books, Crossing the Chasm and Inside the Tornado, were gospel to a generation of high-tech managers. The challenge those books addressed was how to market and sell according to what he called the "Technology Adoption Life Cycle". In Living on the Fault Line, Moore takes his message to a very different group of execs, those who have never had to worry about marketing technology, but who now face the biggest and most disruptive technology life cycle of all--the Internet.

Moore contends that the Internet has changed everything--and he means it. As many companies are now discovering, market share is worth more than earnings; virtual integration trumps vertical integration; and the IT department, once relegated to a stuffy back office, is no longer "about the business--it is the business". The best proxy of a company's success? Try its stock price. Moore writes, "Stock price is in effect an information system about competitive advantage, it can help you sort through which markets to attack, which strategies to pursue, which partners to endorse and which tactics to execute. Capital, in other words, flows to competitive advantage and abandons competitive disadvantage."

For some, Moore's prescriptions may seem over the top. But those grappling for a handhold on the Internet economy will find much to ponder here. For example, managers faced with a scarcity of time and resources will find his analysis of core and context a powerful prism to manage by. He defines "core" as activities that differentiate a company in the marketplace and thereby drive its stock price. "Context" is simply everything else the company already does. His suggestion--assign your best people to the core and outsource as much of the context as possible.

If you've enjoyed Moore's previous work, you'll find Living on the Fault Line a must. If you've never read Moore before, get this on your bookshelf before your competition does. Engaging and highly readable, this one's a keeper. --Harry C Edwards, Amazon.com --This text refers to the Paperback edition.



Review

"A readable book about an important subject." (Ambassador, December 2000)

"a step–by–step approach" (Gulf Business, December 2001) --This text refers to the Paperback edition.

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4 of 4 people found the following review helpful:
5.0 out of 5 stars Reads like the author is searching for ideas for speechs, 26 April 2001
By A Customer
Author, venture capitalist, consultant and technology industry guru Geoffrey Moore enjoys a cult following among software industry executives. His management books of the early and mid-1990s - Crossing the Chasm and Inside the Tornado - were seminal in charting the mechanisms that governed the success (and failure) of software companies during their start-up and hypergrowth phases. Through these works, Moore has directly influenced the strategic direction of hundreds of companies. But what does he know about corporate dinosaurs? His latest book, Living on the Fault Line, has a simple thesis: The Internet represents an economic fault line that will not just disrupt the technology sector, but will wreak havoc among traditional companies everywhere whose management commonly think themselves immune from its impact. Such companies are comfortable operating in mature, slow-moving markets. But unless they are ready for radical response, they will lose out - maybe even get toppled - in the Internet earthquake as nimbler competitors and start-ups take over.

Those are obvious observations, but Moore, with his 'hands-on' attitude to directing companies, provides a survival strategy for these potential dinosaurs. To start with, he says, such companies must intensify their focus on core activities and outsource all non-core activities, functions he actually prefers to label 'context'. The need for this paring down of focus flows from the fact that business cycles are now being accelerated by the Internet, and companies no longer have the luxury of weeks or months in which to respond to competitive moves. Having to deal with an abundance of non-core activities, says Moore, simply distracts management and eats into their time.

Another key factor is the company's stock price. In the Internet era, senior managers have to watch share movements much more closely because they represent a mirror (sometimes a distorted one) of their performance. This is pure survival of the fittest, argues Moore. "Individual investors are often wrong, but collectively, over time, they cannot be," says Moore. This is important for business leaders to remember because over time, "capital flows to competitive advantage and abandons competitive disadvantage", he says. It also provides an information system that can advise business managers which markets they should invest their resources in and which they should get out of.

His message, however, will not be new to many business leaders. Renaming 'non-core outsourcing' as 'context outsourcing' does not add much to a well-understood concept. And the CEO of every listed company in the world surely knows that a low stock price cannot be ignored for long.

Other advice also borders on the obvious: "Remember, the goal is to pick markets based on the size of their untapped potential, not their total size." Or: "In growth sectors where sustainable competitive advantage is largely a function of staking out early positions in developing markets, a pure P&L [profit and loss] approach to strategy and planning is horribly misguided."

In the absence of much genuinely new material, the book is augmented with summaries of Moore's previous books, something that strengthens the sense that the author is searching for ideas for books and conference keynotes in order to keep his own career 'inside the tornado'.

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1 of 1 people found the following review helpful:
4.0 out of 5 stars High Concept, Limited-Detail Look at Technology Success, 14 May 2004
By Professor Donald Mitchell "Jesus Makes Me a P... (Boston) - See all my reviews
(TOP 10 REVIEWER)      
Living on teh Fault Line will mainly be of value to those who are new to working in technology-based businesses.

This book combines the perspectives of many different books into one. As a result of spanning so much material, the book operates at about 100,000 feet above sea level. Although the view is breathtaking, you can't see most of the details. For managers and executives, that means being left with concepts that they may have trouble implementing. The way to overcome that weakness is to go on to read other books that do address these issues in more detail like Built to Last and The Innovator's Dilemma.

The first part is familiar material about how the Internet is changing business. It goes on to focus on the IT department of a traditional company as the weak link in responding to Internet opportunities and challenges.

The second part repeats Moore's shareholder value perspectives from The Gorilla Game (a book I liked much better than this one). Basically, he feels that management and the board should look at the level and direction of stock price as a litmus test on the company's strategy and implementation.

Part three hits the high points of relating well in the middle of creating a competitive advantage while technology is changing.

Part four discusses how top performance changes at times during a technological wave. This is probably the most interesting part of the book. It is quite well done.

Part five examines the key concept of focusing on what creates competitive advantage internally, and getting rid of everything else by outsourcing and partnering. I thought this was a little too simple. In many cases, your internal perspective may be the worst place to try to do key activities. For example, Wal-Mart reportedly began to do better with Internet development after it did more outsourcing in this core area. Keep in mind though that apparently Wal-Mart is still struggling with the Internet. This section was really addressing The Innovator's Dilemma material and concepts.

Finally, how do you institutionalize the way your company will attack the Internet and future technologies? This is routine material from a variety of books, and you can skip it if you are well read in business.

If you like your business books highly condensed and simplified, you'll rate this book a 5 star. If you like more detail, you'll rate it lower. If you have to have lots of detail, skip this book. It is resistible for you.

After you read this book, I suggest you think about when you may communicate at too high a level of generalization. People need it simple. See the excellent book, Simplicity, more more ideas!

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2 of 4 people found the following review helpful:
5.0 out of 5 stars Core functionality adds to your stock price., 19 Jul 2000
By S. Sethi (Cookham Dean, UK) - See all my reviews
(REAL NAME)   
Many companies get distracted as they grow on the smaller mundane functions of business. This book sets out clearly to explain why companies MUST focus on their core activities and let others do their context work if they wish their stock price to continually rise.

This book is a good summary of why to companies downsize,outsource and for anyone who read "Killer App"; why Roland Coarse came up with the law of diminishing firms ...

In the Internet age virtual companies working in Marketspace acting big while remaining small will be the norm for the 21st century.

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