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The Goal: A Process of Ongoing Improvement
 
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The Goal: A Process of Ongoing Improvement (Paperback)
by Eliyahu M. Goldratt (Author), Jeff Cox (Author), David Whitford (Other Contributor)
4.6 out of 5 stars  (20 customer reviews)

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Product details
  • Paperback: 384 pages
  • Publisher: North River Press; 3 edition (Jul 2004)
  • Language English
  • ISBN-10: 0884271781
  • ISBN-13: 978-0884271789
  • Product Dimensions: 22.4 x 15.2 x 3 cm
  • Average Customer Review: 4.6 out of 5 stars  (20 customer reviews)
  • Amazon.co.uk Sales Rank: 144,704 in Books (See Bestsellers in Books)
    (Publishers and authors: Improve Your Sales)
  • Other Editions: Hardcover (New Ed) |  Paperback (2 Revised) |  Audio CD  |  Audio Cassette  |  All Editions


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Customer Reviews

20 Reviews
5 star: 65%  (13)
4 star: 30%  (6)
3 star: 5%  (1)
2 star:    (0)
1 star:    (0)
 
 
 
 
 
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18 of 19 people found the following review helpful:
5.0 out of 5 stars A Remarkably Effective Novel for Learning Management, 17 May 2004
This review is from: Goal, The (Paperback)
This novel succeeds in being outstanding at so many levels that it could receive a multiple of five stars. It is hard to imagine a management book in novel form ever approaching this one in usefulness. Most people will learn more that they can apply from this book about management than many people learn to apply from an M.B.A.

The basic story is built around the dilemmas facing Alex Rogo, a newly-appointed plant manager. The plant can't seem to ship, it's losing money, and bad things can happen to good people if all this doesn't change soon. Alex is at a loss for what to do until he pulls out a cigar that Jonah, a physicist from Israel, had recently given him. That cigar reminds him to contact Jonah for possible help. From there, the path to recovery begins.

Let me describe some of the many levels on which this novel is valuable.

First, the book explains how to see businesses as systems as well as any other book on this subject. It compares favorably in this area to such important works as The Fifth Discipline and the Fifth Discipline Handbook. The metaphor of how to speed up a slow-moving group of boy scouts will be visceral to anyone who has done any hiking with a group.

Second, the book helps you learn how to improve the performance of a system by providing you with a replicable process that you can apply to analyzing any human or engineering system. The primary metaphor is improving a manufacturing process, but the same principles apply more broadly to other circumstances.

Third, you will experience the power of the Socratic method as a way to stimulate your mind to learn, and to use Socratic questions to stimulate the minds of others to become better thinkers and doers.

Fourth, the authors also use problem simulation as a practical way to help you experience the learning process they are advocating.

Fifth, the book is unusually good in bringing home the consequences of letting your business process run in a vicious cycle: Your family life may also.

The pacing of the book is especially good. You are given time to stew with issues and come up with your own ideas before sample answers are provided by Alex and his staff in the novel.

Unlike many books that take complicated ideas and oversimplify them so the ideas lose their meaning, this book simplifies ideas in ways that enhance their meaning by making the ideas easier to see and employ.

If you do not understand all of the ins and outs of typical factory accounting, you may get a littl