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Working Knowledge: How Organizations Manage What They Know (Hardcover)
by Thomas H Davenport (Author), Laurence Prusak (Author) "KNOWLEDGE is neither data nor information, though it is related to both, and the differences between these terms are often a matter of degree ..." (more)
4.8 out of 5 stars  (14 customer reviews)
RRP: £18.99
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Product details
  • Hardcover: 224 pages
  • Publisher: Harvard Business School Press (1 Dec 1997)
  • Language English
  • ISBN-10: 0875846556
  • ISBN-13: 978-0875846552
  • Product Dimensions: 23.6 x 15.2 x 1.3 cm
  • Average Customer Review: 4.8 out of 5 stars  (14 customer reviews)
  • Amazon.co.uk Sales Rank: 297,267 in Books (See Bestsellers in Books)

    Popular in this category:

    #76 in  Books > Business, Finance & Law > Management > Knowledge Management

    (Publishers and authors: Improve Your Sales)
  • Other Editions: Paperback (2Rev Ed) |  Unknown Binding  |  All Editions

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Product Description
Amazon.co.uk Review
When new-car developers at Ford Motor Company wanted to learn why the original Taurus design team was so successful, no-one could tell them. No-one remembered or had recorded what made that effort so special; the knowledge gained in the Taurus project was lost forever. Indeed, the most valuable asset in any company is probably also its most elusive and difficult to manage: knowledge. Authors Thomas H Davenport and Laurence Prusak assert that learning how to identify, manage and foster knowledge is vital for companies who hope to compete in today's fast-moving global economy.

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