- Hardcover: 296 pages
- Publisher: Amer Society for Quality; 1 Har/Cdr edition (22 Jan 2007)
- Language English
- ISBN-10: 0873897056
- ISBN-13: 978-0873897051
- Product Dimensions: 23.1 x 15.5 x 2.5 cm
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Amazon.co.uk Sales Rank: 2,012,606 in Books (See Bestsellers in Books)
(Publishers and authors: Improve Your Sales)
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