- Hardcover: 288 pages
- Publisher: ASQ Quality Press (Sep 2001)
- Language English
- ISBN-10: 0873895215
- ISBN-13: 978-0873895217
- Product Dimensions: 25.7 x 18 x 2.5 cm
- Average Customer Review: No customer reviews yet. Be the first.
- Amazon.co.uk Sales Rank: 3,352,297 in Books (See Bestsellers in Books)
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