- Hardcover: 131 pages
- Publisher: Amer Society for Quality (Jun 2001)
- Language English
- ISBN-10: 087389510X
- ISBN-13: 978-0873895101
- Product Dimensions: 22.9 x 15.2 x 1.5 cm
- Average Customer Review: No customer reviews yet. Be the first.
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Amazon.co.uk Sales Rank: 2,435,749 in Books (See Bestsellers in Books)
(Publishers and authors: Improve Your Sales)
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