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From Baldrige to the Bottom Line: A Road Map for Organizational Change and Improvement

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From Baldrige to the Bottom Line: A Road Map for Organizational Change and Improvement (Hardcover)

by David W. Hutton (Author)

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Product details

Hardcover: 348 pages
Publisher: ASQC/Quality Press (May 2000)
Language English
ISBN-10: 0873894731
ISBN-13: 978-0873894739
Product Dimensions: 23.1 x 15.2 x 2.8 cm
Average Customer Review: No customer reviews yet. Be the first.
Amazon.co.uk Sales Rank: 1,937,656 in Books (See Bestsellers in Books)

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Product Description

Synopsis
This book describes a powerful, proven methodology for driving continuous improvement: the assessment process. This process provides a road map for any organization to develop its own high-performance management system. The book addresses the needs of a wide audience-from senior leaders and managers to educators and facilitators in the trenches. From Baldrige to the Bottom Line begins with information to help get the process started, then provides detailed implementation guidance, tools, and techniques.

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